Looking to transition into new field with skills developed in rural service environment. Skilled in efficient route planning and customer service. Prepared to bring strong organizational and communication abilities to new opportunities.
Overview
5
5
years of professional experience
Work History
Rural Mail Carrier Associate
United States Postal Service, USPS
04.2019 - 06.2024
Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
Lead Assistant
FedEx
06.2023 - 12.2023
Built strong relationships with customers through positive attitude and attentive response.
Mentored and guided employees to foster proper completion of assigned duties.
Facilitated training for associates through daily coaching and regular performance appraisals.
Coordinated weekly meetings for internal and external groups.
Assisted with new hire processing and existing training programs.
Assistant Project Manager
United Parcel Service, UPS
07.2020 - 09.2023
Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
Planned, monitored and analyzed project costs to meet financial goals.
Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
Driver Specialist
Amazon.Inc
09.2021 - 01.2023
Navigated challenging weather conditions safely while maintaining delivery deadlines, demonstrating adaptability under pressure.
Trained new drivers in proper procedures for safe operation of vehicles as well as company-specific processes for optimal job performance.
Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
Resolved logistical challenges by coordinating closely with other departments, fostering a collaborative work environment.
Education
Bachelor of Arts - Developmental Psychology
Southern New Hampshire University
Hooksett, NH
04.2024
Skills
Safe driving
Package handling
Heavy lifting
Defensive driving
Purchasing and procurement
Project scheduling
Office administration
Training and mentoring
Timeline
Lead Assistant
FedEx
06.2023 - 12.2023
Driver Specialist
Amazon.Inc
09.2021 - 01.2023
Assistant Project Manager
United Parcel Service, UPS
07.2020 - 09.2023
Rural Mail Carrier Associate
United States Postal Service, USPS
04.2019 - 06.2024
Bachelor of Arts - Developmental Psychology
Southern New Hampshire University
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