Samantha DePriest
Bethpage
Summary
Dedicated professional with expertise in customer service, compliance monitoring, and financial reporting. Proven ability to manage daily bookkeeping functions and resolve discrepancies efficiently.
Overview
6
6
years of professional experience
Work History
Office Manager/Accounting Assistant
DePriest Repairs Inc
Bethpage
12.2024 - Current
- Managed office supplies and maintained inventory for efficient operations.
- Coordinated schedules and meetings for staff and executives.
- Developed filing systems to organize documents and improve accessibility.
- Supported budgeting processes by tracking expenses and preparing reports.
- Oversaw vendor relationships to ensure timely service delivery.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Coded and entered daily invoices with in-house accounting software.
- Managed accounts payable by processing vendor invoices and payments.
- Assisted in preparing monthly financial reports and reconciling accounts.
- Maintained accurate records of financial transactions in accounting software.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Reconciled bank accounts on a regular basis.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Assisted in the preparation of monthly financial statements and reports.
- Answered questions from customers regarding their billing or payment status.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Assisted with payroll processing by entering employee hours into the system.
- Produced reliable reports by checking financial statements for accuracy.
- Coded invoices to maintain organized and accurate records.
- Checked figures and postings for correct entry and proper codes.
- Researched discrepancies between invoices, purchase orders, packing slips.
Head Teller/Universal Banker
Macon Bank & Trust
Gallatin
07.2024 - Current
- Supervised daily cash operations and maintained accurate cash drawer balances.
- Processed deposits, withdrawals, and loan payments efficiently and accurately.
- Ensured compliance with bank policies and federal regulations consistently.
- Monitored transaction activities to identify potential fraud or discrepancies.
- Provided exceptional customer service to enhance client satisfaction regularly.
- Monitored vault cash levels and ordered currency from the Federal Reserve Bank as needed.
- Maintained confidentiality of customer accounts by adhering to security procedures.
- Performed basic administrative tasks regarding banking products by handling phone calls, inquiries, and emails.
- Handled cash transactions, balanced cash drawers, performed loan payments, and issued cashier's checks.
- Assisted customers in setting up online banking accounts for secure access to their funds.
- Balanced bank's vault of daily cash for withdrawals and deposits.
- Identified customer needs and provided appropriate banking services.
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
Accounting Assistant
Servpro Industries Inc.
Gallatin
08.2022 - 12.2023
- Processed invoices and maintained accurate accounts payable records.
- Assisted in monthly reconciliation of bank statements and general ledger accounts.
- Coordinated with vendors to resolve billing discrepancies and payment issues.
- Prepared journal entries and supported month-end closing activities.
- Utilized accounting software to update financial records and generate reports.
- Collaborated with team members to support auditing processes and internal controls.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Assisted in the preparation of monthly financial statements and reports.
- Answered questions from customers regarding their billing or payment status.
Deposit Operations Specialist
Volunteer State Bank
Portland
06.2019 - 08.2022
- Resolved account discrepancies by investigating transactions and collaborating with team members.
- Maintained compliance with banking regulations and internal policies during daily operations.
- Assisted customers with account inquiries and provided exceptional service to enhance satisfaction.
- Managed daily cash balancing to ensure proper funds availability for transactions.
- Trained new staff on deposit procedures and best practices to improve team performance.
- Implemented process improvements to streamline deposit operations and reduce errors.
- Coordinated with other departments to resolve issues related to customer accounts promptly.
- Handled returned mail and processed foreign items.
- Documented, reported and followed up on discrepancies.
- Adhered to regulatory requirements and maintained customer confidentiality.
- Controlled and rectified all debit card matters, including pin reorders, and ordering new debit cards for customers.
- Prepared garnishment, levies and bankruptcy requests for customers.
- Provided training and guidance to junior staff members on deposit operations tasks.
- Ensured compliance with applicable laws and regulations governing deposit operations.
- Updated policies and procedures related to deposit operations functions.
- Analyzed data from various sources to detect any suspicious or fraudulent activities.
- Reviewed and monitored daily account activity to ensure compliance with regulations and procedures.
- Tracked changes in banking regulations that may affect deposit operations processes.
- Provided support for internal and external audits as needed.
- Investigated overdrafts or returned items for proper resolution.
- Coordinated with other departments to ensure smooth processing of transactions.
- Performed daily balancing of cash items to ensure accuracy of records.
- Resolved customer inquiries regarding deposit accounts in a timely manner.
- Reconciled data between multiple systems used in the department.
- Conducted research on discrepancies related to customer deposits.
- Processed incoming wires, ACH transactions, check deposits, and other deposit products.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Identified transaction errors when debits and credits did not balance.
- Resolved problems or discrepancies concerning customers' accounts.
- Acted as pivotal point of contact between bank branches regarding guidelines and practices.
- Liaised between bank branches regarding best practices and operations.
Education
Associate of Applied Science - Dental Assistant
Anthem Career College
Nashville, TN07-2010
Skills
- Cash handling
- Compliance monitoring
- Customer service
- Transaction processing
- Account management
- Financial reporting
- Office organization
- Budget tracking
- Problem solving
- Effective communication
- Attention to detail
- Time management
- 10-key data entry
- ATM servicing
- Vault management
- Bookkeeping and accounting proficiency
- Bank secrecy act
- Rapid 10-key data entry
- Branch operations
- Complex Problem-solving
- Business development
- Workflow optimization
- Banking financial software
References
References available upon request.
Timeline
Office Manager/Accounting Assistant
DePriest Repairs Inc
12.2024 - Current
Head Teller/Universal Banker
Macon Bank & Trust
07.2024 - Current
Accounting Assistant
Servpro Industries Inc.
08.2022 - 12.2023
Deposit Operations Specialist
Volunteer State Bank
06.2019 - 08.2022
Associate of Applied Science - Dental Assistant
Anthem Career College