Samantha Juris
Brighton
Summary
Professional with strong background in process optimization and workflow management. Skilled in coordinating tasks, ensuring quality, and improving efficiency. Known for effective teamwork and adaptability in fast-paced environments. Proven track record in delivering results and driving continuous improvement.
Overview
4
4
years of professional experience
Work History
Process Assistant
Amazon
09.2023 - Current
- Trained Tier 1-Tier 6 associates and managers on proper process execution techniques in AFE's, Singles, Pick, and the Flow desk, helping them develop valuable skills that translated some into career growth opportunities while also helping improve Amazon standards. My experience in Flow principles and management has allowed for a 10% improvement year over year for Outbound.
- Assisted supervisors in workforce planning and resource allocation to ensure a 97% staff to plan accuracy an overall 8% increase.
- Ensured compliance with safety regulations and proper coaching to Amazon standards by having AMs, PAs, and PGs conduct thorough audits and addressing potential hazards promptly, improving overall rates, reducing DPMO, and making a positive impact on inferred time resulting in , improved breaks hours TPH by 97%, fast start by 50%, Singles TPH by 28%, Sort DPMO average by 24%, and overall TPH by 40%.
- Identified and resolved process issues to drive optimal workflow and business growth for Amazon decreasing MRS recirc by an overall 30% and decreasing customer shipment time misses by 125%.
Process Guide
Amazon
10.2021 - Current
- Appointed to PG within two months of hire.
- Improved DPMO rates to meet network standards.
- Worked as a stretch PA whenever there was a need.
- Leads the flow of Outbound Department by planning effective flow sortation paths and relocating labor to the correct process path.
- Systems SME for Grafana, Atlas, Rainbow, Picking Console, Autoflow, and the Dematic Viz System.
- Pack, Induct, Rebin, Gift Wrap, and Smart Pac trained.
Education
High School Diploma -
Covington High School
Covington, TN05.2011
Skills
- Excellent time management
- Operational efficiency
- Customer service skills
- Production and processing
- Safety management
- Workflow management
- Attendance tracking
- Process improvement
Timeline
Process Assistant
Amazon
09.2023 - Current
Process Guide
Amazon
10.2021 - Current
High School Diploma -
Covington High School
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