Samantha Kimball
Mount Juliet
Summary
Encouraging Leader and analytical problem-solver with talents for team building, development and motivating, as well as excellent operational relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
Implementation Specialist
Accrue Partners/Krispy Kreme DFD Expansion
01.2025 - 04.2025
- Delivered exceptionally high level of professionalism while Assisting senior leadership strengthening client relationships through targeted solutions.
- Assessed project scope to confirm details and understand customer expectations in advance by coaching team members on effective strategies to boost results. .
- Helped streamline repair processes, and procedures for support action consistency.
- Offered assistance in implementing and developing training programs and monitored system performance to identify potential issues.
- Developed and implemented preventive maintenance procedures.
- Generated reports to track performance and analyze trends.
- Assisted in development of brand standards, food safety with manufacturing and production protocols.
Regional Food Service Manager
Tri-Star Energy
07.2021 - 01.2025
- Lead 50+ locations in Coaching/Execution/Accountability and developed implement cost-saving initiatives that led to a 10% decrease in food waste and a 11% increase in profitability within the first year.
- Provided training and professional development opportunities for District and General Managers to improve performance, resulting in increased customer satisfaction scores.
- Maintained sound financial footing by overseeing department profit, loss and budgeting. Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Built rapport and relationships with leadership, vendors, and all team members in every location.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Conducted regular audits maintaining high standards of cleanliness, food quality, and customer service, remaining compliant with health codes, sanitation requirements and license regulations.
- Improved Gross Margins for the Region by 17% over the calendar year 2023-2024
- January 2025 Final 42% Gross Margin
- Created a One-to-One Development Session program for In-Store Leadership that improved food sales and operational standards for each location within the Region.
- Spearheaded new initiatives to achieve weekly 10% growth goals for food and hot/cold/frozen beverage by executing innovative methods to engage team members.
District Corporate Trainer- 17 Locations
Boars Head (for Publix)
10.2018 - 06.2020
General Manager
Fourteen Foods
10.2016 - 10.2018
Restaurant and Training Manager
Panera
06.2014 - 07.2016
Restaurant Trainer and Manager
Texas Roadhouse and Red Lobster
01.2000 - 12.2003
Education
Master of Science - Strategic Management
Vanderbilt University
Nashville, TN05-2021
Bachelor of Arts -
Ursuline College
Pepper Pike, Ohio12-2007
Skills
- Proficient in Microsoft Office
- Coordinating Multi-Unit Operations
- Margin Optimization
- Training and Development in Food Service
- Retail, Convenience, Grocery and
Restaurant Management - Trained in most POS operating systems
- Strategic Development
- Skilled in Engaging Audiences
- Content Development Expertise
- PDI Platform Proficiency
- Location-Based Brand Management
- Coffee Preparation Expertise
- Complex issue resolution
- Revenue growth
Timeline
Implementation Specialist
Accrue Partners/Krispy Kreme DFD Expansion
01.2025 - 04.2025
Regional Food Service Manager
Tri-Star Energy
07.2021 - 01.2025
District Corporate Trainer- 17 Locations
Boars Head (for Publix)
10.2018 - 06.2020
General Manager
Fourteen Foods
10.2016 - 10.2018
Restaurant and Training Manager
Panera
06.2014 - 07.2016
Restaurant Trainer and Manager
Texas Roadhouse and Red Lobster
01.2000 - 12.2003
Master of Science - Strategic Management
Vanderbilt University
Bachelor of Arts -
Ursuline College
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