Samantha Nelson
Spring Hill
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Student Support Services Paraprofessional
Williamson County School District
Spring Hill
08.2022 - Current
- Supervised student behavior during class and outdoor activities.
- Supported students with learning challenges through individualized attention.
- Supported students throughout academic instruction and assignments.
- Helped implement behavior management strategies for individual students.
- Offered students personalized educational, behavioral, and emotional support.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Supervised small groups of students during instruction time.
- Attended professional development workshops related to job responsibilities.
- Communicated and collaborated well with educators from various grade levels.
- Supported classroom teacher with daily instruction and management of student activities.
Stay at Home Mom
Self Employed
Spring Hill
01.2012 - 08.2022
- Managed and coordinated schedules and activities for a household of six, including academics, appointments, and extracurricular events.
- Managed household expenses, creating effective and detailed budgets.
- Volunteered at various community children's consignment sales, assisting with setup, organization, and cashiering.
Customer Service Representative
FedEx
Memphis
10.2010 - 12.2012
- Processed shipping requests and tracked package statuses promptly.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Bachelor of Arts - Communications
The University of Tennessee
Knoxville, TN05-2010
Skills
- Verbal and written communication
- Educational support
- Time management
- Supervision of student activities
- Multi-tasking in high-stress environments
Timeline
Student Support Services Paraprofessional
Williamson County School District
08.2022 - Current
Stay at Home Mom
Self Employed
01.2012 - 08.2022
Customer Service Representative
FedEx
10.2010 - 12.2012
Bachelor of Arts - Communications
The University of Tennessee