Samantha Roach
Sweetwater
Summary
Hello! My name is Samantha Roach and i am currently working as a general manager for a busy, fast paced, fast food restaurant. Im interested in making the career change to nursing so i can make a difference in people's lives,
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Faris Properties- McDonald's
02.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
Terminal Assistant
Colonial Freight Systems Inc.
05.2014 - 08.2021
- Established positive working relationships with both internal team members as well as external partners, fostering a collaborative work environment.
- Oversaw the maintenance of fleet vehicles, scheduling regular inspections, servicing, and repairs as needed for optimal performance.
- Coordinated daily logistics operations, optimizing routes for cost-effective and efficient deliveries.
- Maintained detailed records of all dispatched orders, ensuring accuracy in invoicing and regulatory compliance.
- Handled complex routing scenarios efficiently under tight deadlines while maintaining excellent attention to detail.
- Trained new dispatchers on company procedures, systems, and best practices to optimize team performance.
- Developed strong relationships with carriers, negotiating favorable rates and improving service reliability.
- Managed high-volume transportation requests, ensuring timely and accurate delivery of goods to clients.
Education
High School Diploma -
Loudon High School
Loudon05-2013
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Customer relations
- Inventory control
- Goal setting
- Employee scheduling
- P&L management
Certification
- BLS Certified
Timeline
General Manager
Faris Properties- McDonald's
02.2022 - Current
Terminal Assistant
Colonial Freight Systems Inc.
05.2014 - 08.2021
High School Diploma -
Loudon High School
Similar Profiles
Tabatha BeaversTabatha Beavers
Management at Faris Properties /McdonaldsManagement at Faris Properties /Mcdonalds
Natashia McCormickNatashia McCormick
Supervisor of Operations at Faris PropertiesSupervisor of Operations at Faris Properties
Harjot kaurHarjot kaur
Crew Member at Paras Properties Ltd Dba McDonald's RestaurantCrew Member at Paras Properties Ltd Dba McDonald's Restaurant