Samara Brown

• Completed bi-weekly payroll for salaried and hourly employees.
• Resolved payroll discrepancies in a timely manner with excellent customer service skills.
• Audited and processed employee time sheets, maintained payroll records, and responded to inquiries.
• Maintained payroll information by collecting, calculating, and entering data into payroll system.
• Handled sensitive employee information in accordance with privacy regulations.
• Processed terminations by calculating final wages accurately and ensuring payments were made on time.
• Generated reports on payroll data to ensure accuracy of information.
• Processed payrolls for over 5,000 employees utilizing UKG Community.

• Created and maintained charts and reports.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Reviewed time records for 14,000 employees to verify accuracy of information.
• Maintained strict confidentiality of all payroll information and records.
• Assisted in preparation of presentations, data tables and other documents for meetings.
• Researched payroll errors and processed payments for various employee deductions and withholdings.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.

• Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
• Responded to employee questions and requests for information in timely and knowledgeable fashion.
• Reconciled bank and payroll records routinely to verify accuracy.
• Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions
• Keep informed about changes in tax and deduction laws that apply to the payroll process.
• Maintained confidentiality of employee records and payroll information.
• Conduct verifications of employment

• Inspect guest rooms, public areas, and grounds for cleanliness and appearance.

• Greet and register guests.

• Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.

• Monitor the revenue activity of the hotel or facility.

• Train staff members.

• Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.

• Interview and hire applicants.

• Confer and cooperate with other managers to ensure coordination of hotel activities.

• Assign duties to workers, and schedule shifts.

• Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.

• Develop and implement policies and procedures for operation of department or establishment.

• Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions

• Resolved issues through active listening, escalating major problems to Director.
• Monitored front desk so that any questions that came up could be responded to quickly and effectively.
• Provided backup to front desk, stepping in to assist with various tasks whenever employee was absent or at lunch.
• Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements.
• Assisted administrative team members with completing daily tasks in order to maintain smooth workflow.
• Directed guests and routed deliveries and courier services.
• Maintained clean reception area, including lounge and associated areas.
• Answered and managed incoming and outgoing calls while recording accurate messages.

• Managed purchasing, sales, marketing and customer account operations efficiently.
• Reported issues to higher management with great detail.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Perform various accounting functions to include coding of invoices, new vendor set up, control summary workbook, sales overhead variance analysis, travel and expense reports, and cash fund(s) reconciliations

• Composed effective accounting reports summarizing accounts payable data
• Created daily and weekly cash reports for financial operations
• Entered financial data into company accounting database to be verified and reconciled.
• Generated invoices upon receipt of billing information and tracked collection progress
• Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time.
• Ordered and distributed office supplies while adhering to fixed office budget.