Samuel Awiaka
La Vergne,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
7
7
years of professional experience
Work History
Sales Associate/Assistant Manager (Training)
Helzberg Diamonds
09.2025 - Current
- Cultivated strong customer relationships to enhance sales and brand loyalty.
- Executed daily merchandising strategies to optimize product displays and inventory management.
- Provided expert product knowledge to assist customers in making informed purchasing decisions.
- Mentored junior sales associates, fostering a collaborative team environment and improving service quality.
- Engaged customers to understand needs and provide tailored product recommendations.
- Managed inventory levels, ensuring optimal stock availability for seamless sales operations.
- Trained new associates on product knowledge and customer service best practices.
- Built relationships with customers to encourage repeat business.
Bar Manager
Longhorn Steakhouse
03.2023 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Assisted in training new servers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided exceptional service to high volume of daily customers.
Host/Server
PF Changs Restaurant
08.2022 - 02.2023
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Took orders from customers accurately and in a timely manner.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
Refund Specialist
Community Health Systems, CHS
02.2021 - 07.2022
- Evaluated customer complaints regarding refunds and worked towards resolution.
- Researched discrepancies related to refund requests.
- Monitored progress of pending refund requests.
Billing Specialist
Brookdale Assisted Living
04.2019 - 01.2021
- Worked closely with patients to discuss payment arrangements when needed.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Maintained accurate records of collections, adjustments and denials in the system.
Education
Associate of Arts - Graphic Design
Full Sail University
Winter Park, FL05.2021
High School Diploma -
Mcgavock High School
Nashville, TN05.2015
Skills
- Guest Engagement
- Sales expertise
- Exceptional customer service
- Positive and professional
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Team leadership
References
References available upon request.
Timeline
Sales Associate/Assistant Manager (Training)
Helzberg Diamonds
09.2025 - Current
Bar Manager
Longhorn Steakhouse
03.2023 - 08.2024
Host/Server
PF Changs Restaurant
08.2022 - 02.2023
Refund Specialist
Community Health Systems, CHS
02.2021 - 07.2022
Billing Specialist
Brookdale Assisted Living
04.2019 - 01.2021
Associate of Arts - Graphic Design
Full Sail University
High School Diploma -
Mcgavock High School