Hardworking employee enthusiastic about helping others learn their field. Pursues opportunities to learn new skills and contribute to group success. Offers strong problem-solving abilities.
Overview
26
26
years of professional experience
Work History
Owner/Operator
Shug's Ice Cream Truck
08.2020 - Current
Manage daily operations and ensure efficient workflow processes.
Provide superior customer service to enhance client satisfaction and loyalty.
Performs service and maintenance on truck and equipment.
Look for ways to maximize cost efficiency while continuing to offer a top quality product.
Owner/Operator
Axle Surgeons
06.2015 - 10.2020
Repaired damaged truck and trailer axles using mobile cutting, machining and welding.
Coordinated inventory management, maintaining optimal stock levels and organization.
Managed day-to-day business operations.
Increased customer satisfaction by providing high-quality services and timely communication.
Consulted with customers to assess needs and propose optimal solutions.
Owner/Operator
Rocky Mount Appliance Service
07.2002 - 06.2015
Provided in home service to troubleshoot and repair major appliances.
Provided exceptional customer service to enhance client satisfaction and loyalty.
Maintained service vehicle.
Maintained and restocked inventory.
Service Technician
Rentway
01.2000 - 07.2002
Diagnosed and repaired mechanical issues in various appliance and electronic equipment.
Collaborated with teams to identify and resolve service-related challenges.
Trained junior technicians on best practices and safety protocols.
Education
Diploma - Analyst Electronics
Danville Community College
Danville, VA
07-1990
Diploma - Home Electrical-Electronic Equipment Servicing
Danville Community College
Danville, VA
07-1989
Skills
Inventory management
Preventative maintenance
Dependable and reliable
Customer service
Vehicle maintenance and inspections
Installation and repair
Attention to detail
Work with minimal supervision
Diagnostic testing
Equipment troubleshooting and operation
Timeline
Owner/Operator
Shug's Ice Cream Truck
08.2020 - Current
Owner/Operator
Axle Surgeons
06.2015 - 10.2020
Owner/Operator
Rocky Mount Appliance Service
07.2002 - 06.2015
Service Technician
Rentway
01.2000 - 07.2002
Diploma - Analyst Electronics
Danville Community College
Diploma - Home Electrical-Electronic Equipment Servicing