Samuel Tincher
Hendersonville
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Publix
04.2022 - 05.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Bachelor of Science - Biology
University of Kentucky
Lexington, KY05.2027
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Certification
- Certified Nursing Assistant - Received during senior year of high school
- Certified Clinical Medical Assistant - Received during senior year of high school
Timeline
Customer Service Cashier
Publix
04.2022 - 05.2023
Bachelor of Science - Biology
University of Kentucky
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