Samuel West
Chattanooga
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Crew Team Member
Whole Food Market
2023.01 - Current
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Expedited food preparation processes by efficiently assembling orders according to established guidelines.
- Assisted other team members to achieve goals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Checked and restocked utensils and condiments in appropriate locations for guests.
Crew Team Member
Jersey Mike's Subs
8 2021 - 2023.01
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Supported great dining and meal experiences for guests.
Team Leader
Pizza Perfect
2016.04 - 2021.07
- Manage front-of-house duties, including employee scheduling and day-to-day supervision and management for staff of 4-6 servers, busboys, and dishwashers
- Opened doors on time, greeted patrons and offered assistance with locating needed items.
- Training new and current team members
- Serve customers, with focus on following up to ensure great customer experience and repeat business
- Followed procedures for safe food preparation, assembly and presentation
- Serve food and assist servers as needed to provide quick and high-quality customer service.
- Set, clear, and clean tables
- Wash dishes, and organize dishes for efficient cleaning and serving
- Trained in using POS systems
Volunteer
Hands On Nashville
2018.06 - 2020.03
- Volunteered at St. Luke's Community House prepping and packaging refrigerated meals for children, families and seniors in Nashville Community.
Education
Bachelor of Science - Business Administration
University of Tennessee At Chattanooga
Chattanooga, TN 2021.01 - Current
Associate of Science - Business
Columbia State Community College, AAS Business
Franklin, TN 2018.06 - 12 2020
High School Diploma -
Nashville Christian School
Nashville, TN 2014.08 - 5 2018
Skills
- Customer engagement
Verbal and written communication
Business administration
Leadership
Staff Management
Employee training
Timeline
Crew Team Member
Whole Food Market
2023.01 - Current
Bachelor of Science - Business Administration
University of Tennessee At Chattanooga
2021.01 - Current
Volunteer
Hands On Nashville
2018.06 - 2020.03
Associate of Science - Business
Columbia State Community College, AAS Business
2018.06 - 12 2020
Team Leader
Pizza Perfect
2016.04 - 2021.07
High School Diploma -
Nashville Christian School
2014.08 - 5 2018
Crew Team Member
Jersey Mike's Subs
8 2021 - 2023.01
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