Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Sana Ben Kraiem

Sana Ben Kraiem

Boumhel

Summary

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Overview

5
5
years of professional experience
3
3
Languages

Work History

Receptionist

Bakersfield Rehabilitation Center
01.2023 - 06.2023
  • Collected and distributed messages to team members and managers to support open communication and high patients service.
  • Answered central telephone system and directed calls accordingly.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Dietary Aide

Bakersfield Rehabilitation Center
08.2023 - 12.2023
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.

Credit Manager

BIAT (International Arab Bank of Tunisia)
07.2020 - 06.2021
  • Evaluating the creditworthiness of potential customers
  • Creating credit scoring models for risk assessments
  • Approving and rejecting loans based on available data
  • Calculating and setting loan interest rates
  • Negotiating the terms of the loan with new clients
  • Ensuring all loans and lending procedures comply with regulations
  • Maintaining records of all company loans
  • Monitoring loan payments and bad debts
  • Reviewing and updating the company's credit policy.

Bank Trainee

STB Bank
02.2019 - 05.2019
  • Executed wire transfers, stop payments and account transfers.
  • Conducted thorough research on industry trends to stay informed about market developments affecting the bank''s operations.
  • Handled a diverse range of tasks including opening accounts, loan applications, and deposit management – supporting customers'' various banking needs.
  • Handled various accounting transactions.

Bank Trainee

BTE Bank Of Tunisia Qnd Emirates
07.2018 - 08.2018
  • Executed wire transfers, stop payments and account transfers.
  • Acquired comprehensive knowledge of banking regulations, ensuring full compliance with policies and procedures.
  • Handled various accounting transactions.
  • Handled a diverse range of tasks including opening accounts, loan applications, and deposit management – supporting customers'' various banking needs.

Education

TOT (Training of trainers) diploma -

Ramy Shoukry
03.2021

Lifestyle Coach - Obtaining Degrees Online Success Strategies in Com

Coach Ramy Shoukry
03.2021

Leader in Yoga Laughter -

International University of Yoga Laughter
Tunis, Tunisia
04.2001 -

Technicien - Neurolinguistic Programming

Formasoft Academy
Tunis, Tunisia
04.2001 -

Bachelor - International Trading

Université Centrale
Tunis, Tunisia
04.2001 -

High School Diploma -

Hammam Lif High School
Hammam-Lif, Tunisia
04.2001 -

Skills

  • Friendliness
  • Confidence
  • Empathy
  • OPERATIONAL SKILLS

    Time management

    Communication

    Setting goals

    Working under pressure

    Additional Information

    Study of music and practice of piano and guitar with the regional conservatory Of Hammam_Lif based in Tunisia.

     Scout in liaising with the Scouts of Hammam-Lif, Participation in the international camp (Jamboree Denmark 2012), 

    Timeline

    Dietary Aide

    Bakersfield Rehabilitation Center
    08.2023 - 12.2023

    Receptionist

    Bakersfield Rehabilitation Center
    01.2023 - 06.2023

    Credit Manager

    BIAT (International Arab Bank of Tunisia)
    07.2020 - 06.2021

    Bank Trainee

    STB Bank
    02.2019 - 05.2019

    Bank Trainee

    BTE Bank Of Tunisia Qnd Emirates
    07.2018 - 08.2018

    Leader in Yoga Laughter -

    International University of Yoga Laughter
    04.2001 -

    Technicien - Neurolinguistic Programming

    Formasoft Academy
    04.2001 -

    Bachelor - International Trading

    Université Centrale
    04.2001 -

    High School Diploma -

    Hammam Lif High School
    04.2001 -

    TOT (Training of trainers) diploma -

    Ramy Shoukry

    Lifestyle Coach - Obtaining Degrees Online Success Strategies in Com

    Coach Ramy Shoukry
    Sana Ben Kraiem