Customer Service Representative
Jewelry Television
Sandra Holbert
Loudon
Summary
Dynamic customer service professional with a proven track record at Jewelry Television, excelling in complaint resolution and relationship building. Skilled in data entry and payment processing, I leverage critical thinking to enhance customer satisfaction and drive sales. Committed to delivering exceptional service and fostering positive client interactions.
Work History
Sales Associate
Freds Bait Shop
Bookkeeper
Douglas Outdoor Advertising
Cashier
BI-LO
Education
Psychology
Pellissippi State Community College
Knoxville, TNEMT - Emergency Medicine
State Technical Institute
Knoxville, TN09.1986
Surgical Technologist
State Tech
09.1980
General/Business - General And Business
Lenoir City High School
Lenoir City, TN05.1979
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Call center experience
- Complaint resolution
- Payment processing
- Professional telephone demeanor
- Call center operations
- Product knowledge
- Order processing
Timeline
Customer Service Representative
Jewelry Television
Sales Associate
Freds Bait Shop
Bookkeeper
Douglas Outdoor Advertising
Cashier
BI-LO
Psychology
Pellissippi State Community College
EMT - Emergency Medicine
State Technical Institute
Surgical Technologist
State Tech
General/Business - General And Business
Lenoir City High School
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