Sandra Mosquera
hermitage
Summary
Dependable professional with strong customer service skills.Resolving inquiries efficiently. Committed to enhancing customer experiences through effective communication and problem-solving. Adaptable individual with a solid background in customer-facing roles. Proven ability to work collaboratively, ensuring high customer satisfaction and efficient operations. Ready to leverage strong communication skills and attention to detail to drive positive outcomes. Detail-oriented and flexible professional with experience in various customer service environments. Known for resolving issues promptly and effectively, contributing to team success and enhanced customer experiences. Aiming to support business goals through strong interpersonal and problem-solving skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
hermitage
03.2025 - 03.2026
Cashier
Walgreens
Hermitage
01.2022 - 02.2026
- Processed customer transactions efficiently at the checkout counter.
- Handled cash, credit, and digital payments accurately and securely.
- Assisted customers with product inquiries and provided recommendations.
- Stocked shelves and ensured products were readily available for customers.
- Collaborated with team members to improve customer service experience.
amazon delivery
Amazon
Nashville
09.2020 - 01.2022
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Daycare Teacher
Primrose Schools
Brentwood
05.2018 - 08.2020
- Created engaging lesson plans to promote cognitive and social development.
- Communicated regularly with parents regarding children's progress and activities.
- Implemented daily routines to support structure and consistency in the classroom.
- Observed and documented children's behaviors to assess developmental milestones.
Front Desk Receptionist
Medical Center
Bonita Springs
02.2016 - 01.2018
- Greeted patients and visitors warmly, ensuring a welcoming environment.
- Managed appointment scheduling using electronic health record systems efficiently.
- Collected patient information and verified insurance details accurately.
- Maintained cleanliness and organization of the front desk area consistently.
- Assisted patients in completing necessary forms and documentation smoothly.
- Coordinated with medical staff to relay important messages effectively.
- Handled incoming mail and packages, distributing them to relevant departments promptly.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Cashier
torrito mexican store
Hermitage
01.2015 - 2016
- Operated cash register and processed customer transactions efficiently.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with product selection and store navigation.
Education
Associate of Science - Psychology
Nuc Univercity
Puerto Rico08-2023
Associate of Science - Asistent Medical
South College
Nashville, TN01-2019
Associate of Science - Tecnico Medio Architecture
Jose Gregorio
Cuba06-2006
Skills
- Customer service
- Conflict resolution
- Appointment scheduling
- Cash handling
- Communication skills
- Attention to detail
- Problem solving
- Dependable and responsible
- Flexible and adaptable
- Active listening
- Written communication
- Public speaking
- Basic math
- Leadership
- FLUENT IN [LANGUAGE]
- Team collaboration
- Time management
- Organizational skills
Timeline
03.2025 - 03.2026
Cashier
Walgreens
01.2022 - 02.2026
amazon delivery
Amazon
09.2020 - 01.2022
Daycare Teacher
Primrose Schools
05.2018 - 08.2020
Front Desk Receptionist
Medical Center
02.2016 - 01.2018
Cashier
torrito mexican store
01.2015 - 2016
Associate of Science - Psychology
Nuc Univercity
Associate of Science - Asistent Medical
South College
Associate of Science - Tecnico Medio Architecture
Jose Gregorio