Sandra Williams
Franklin,Tennessee
Summary
Dedicated Office Administrator with over 20+ successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Strong knowledge of MS Office Suite and history achieving high data output.
Overview
18
18
years of professional experience
Work History
Market Coordinator
Aflac
01.2019 - 03.2023
- Processed all contracting of potential Aflac field associates for the State of Tennessee
- Planned and executed internal and external marketing events.
- Composed weekly newsletters using graphic programs
- Answered general inquiries by email, phone, and mail.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
- Developed and tracked performance indicators to measure results of marketing campaigns.
Market Asset Analyst
Aflac
11.2014 - 12.2018
- Oversaw the servicing of 12,000+ accounts in Tennessee and surrounding states.
- Created and maintained precise and accurate reports.
- Assisted in preparation of presentations, data tables and other documents for upper management meetings.
- Generated comprehensive reports on portfolio performance and risk assessment.
- Monthly audits to assist Regional Sales Managers with indicating losses and finding potential opportunities within their regions.
- Trained managers, field associates and office support on market strategies and procedures.
State Administrator
Aflac
05.2005 - 10.2014
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Generated reports to suggest corrective actions and process improvements.
- Managed company schedule to coordinate calendar and arrange travel.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
Some College (No Degree) - Real Estate & Finance
Jacksonville State University
Jacksonville, ALHigh School Diploma -
Anniston High School
Anniston, AL06.1993
Skills
- Record Keeping
- Verbal communication
- Office equipment operation
- Filing systems
- Team collaboration
- Time management
- Attention to detail
- Confidentiality handling
- Multitasking
- Problem-solving abilities
Timeline
Market Coordinator
Aflac
01.2019 - 03.2023
Market Asset Analyst
Aflac
11.2014 - 12.2018
State Administrator
Aflac
05.2005 - 10.2014
Some College (No Degree) - Real Estate & Finance
Jacksonville State University
High School Diploma -
Anniston High School
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