Sangita Das
Nashville
Summary
Hospitality professional with hands-on experience in Food & Beverage, Banquet operations, and guest services. Known for delivering exceptional service, coordinating multi-outlet operations, and handling challenges efficiently. Adaptable, detail-oriented, and eager to grow in the hospitality industry.
Overview
7
7
years of professional experience
Work History
Food and Beverage Supervisor
Hilton Nashville Downtown
Nashville
01.2025 - 01.2026
- Supervised daily food and beverage service operations across four outlets to ensure smooth and quality service.
- Assisted with staff scheduling, shift supervision, and daily briefings.
- Resolved customer complaints promptly in a professional manner.
- Managed cash handling, POS transactions, and end-of-shift reports.
- Ensured compliance with service standards, hygiene regulations, and safety protocols.
Bay Host/ Server
Topgolf Dubai
Dubai
10.2022 - 04.2023
- Delivered high-quality guest service in a high-volume, entertainment-driven hospitality environment.
- Took food and beverage orders accurately, and provided timely service using POS systems.
- Processed payments, managed cash and card transactions, and ensured billing accuracy.
- Handled guest inquiries and resolved concerns professionally and efficiently.
- Followed safety, hygiene, and service standards in compliance with company policies.
Banquet Captain
Aadarsha Banquet and Event Management
Birtamode
07.2019 - 12.2020
- Led banquet service operations to ensure smooth event execution and high guest satisfaction.
- Oversaw the setup and breakdown of banquet halls, including table arrangements, linens, and service equipment.
- Monitored service flow, addressed guest needs promptly, and handled special requests professionally.
- Coordinated food and beverage service with kitchen and bar teams to ensure timely execution of service.
Education
Bachelor in International Hospitality and Tourism Management -
Silver Mountain School of Hotel Management
Nepal06-2025
Skills
- Guest Service Excellence
- Food & Beverage Management
- Multi-Outlet Coordination
- Adaptable & Quick Learner
- Problem resolution & Service Recovery
- Multi-tasking & Shift Flexibility
- Team Collaboration
Timeline
Food and Beverage Supervisor
Hilton Nashville Downtown
01.2025 - 01.2026
Bay Host/ Server
Topgolf Dubai
10.2022 - 04.2023
Banquet Captain
Aadarsha Banquet and Event Management
07.2019 - 12.2020
Bachelor in International Hospitality and Tourism Management -
Silver Mountain School of Hotel Management