Sankaranarayanan
Chennai
Summary
I am an experienced and dedicated IT professional with a strong background in information technology. My expertise spans Server administration, Virtualization, Digital workplace, Kanban board, Agile methodologies, and project coordination, equipping me with diverse skills in IT infrastructure management. I am highly committed to my responsibilities and possess an unwavering obsession with perfection, ensuring that every project I undertake meets the highest quality standards. Interested in Technical team management, project leadership, and driving successful outcomes in complex projects.
Overview
6
6
years of professional experience
Work History
Tower Lead
Tata Consultancy Services
09.2019 - Current
- Led server-build projects, expertly navigating all phases of application and server decommissioning
- Demonstrated extensive experience in change planning, knowledge base development, SOP creation, and comprehensive IT infrastructure problem descriptions
- Led a technical team of 10 members from On-site. Driving with a scrum methodology
- Cultivated in-depth expertise in the ITIL process, specializing in Change management and problem management, supported by extensive ServiceNow service proficiency
- Expertise in security patch process, firmware upgrades, and hotfix implementation, effectively managing critical issues with minimal SLA and downtime
- Managing Windows Cluster environment & Administration Expert in utilizing monitoring tools and guiding teams to proactively prevent incidents
Technical Lead
Tata Consultancy Services
05.2022 - 05.2025
- Proficient in virtualization technologies, including Citrix Virtualapps, desktops, ADC(Net scalar), Azure virtual desktop, and VMware
- Extensive experience with Active Directory services, DNS, DHCP, and group policies
- Designing, implementing, and maintaining Citrix environments, leveraging Virtual apps and desktops 2203
- Collaborate seamlessly with IT infrastructure to develop and implement innovative solutions
- Skilled in ADC(NetScaler) for upgrades and certificate renewals.
- Lead upgrade and patching initiatives for Citrix environments to ensure optimal performance
- Proficient with Nutanix infrastructure
- Deep expertise in Windows system administration, enhancing operational efficiency
- Competent in PowerShell scripting to automate tasks and improve workflows
- Well-versed in Agile scrum, Kanban methodologies
- Expert Thinking in the ITIL Model and process
- Expertise in handling Atlassian cloud for various collaboration
- Experienced administering on physical servers and virtual servers
- using virtualization technology using Hyper-V, XenServer, VMware and Azure Portal
- Experience with applications M365 and Office 365, SharePoint online, One Drive, and Exchange Online
- Worked in Azure cloud as PAAS, Azure AD, Entra Admin center.
Skills
- Virtualization
- Azure Portal
- Windows
- Active Directory
- Vmware
- Citrix Virtual apps
- Azure Desktop virtuality
- Group policies
- Nutanix
- RDS Servers
- Powershell
- Citrix environments
- ADC(NetScaler)
- Agile scrum
- Kanban methodologies
- ITIL Model
- Atlassian cloud
- Hyper-V
- Citrix Cloud
- M365
- Office 365
- SharePoint online
- One Drive
- Exchange Online
- Azure cloud
- PAAS
- Azure AD
- Entra Admin center
- Change planning
- Knowledge base development
- SOP creation
- IT infrastructure problem descriptions
- Change management
- Problem management
- ServiceNow
- Security patch process
- Firmware upgrades
- Hotfix implementation
- Windows Cluster environment
- Monitoring tools
Personal Information
Nationality: Indian
Marital status: Married
DOB: 03/08/1982
Timeline
Technical Lead
Tata Consultancy Services
05.2022 - 05.2025
Tower Lead
Tata Consultancy Services
09.2019 - Current
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Arun VArun V
Program Manager at Tata consultancy services | Financial Ombudsman ServicesProgram Manager at Tata consultancy services | Financial Ombudsman Services
Naimish AgnihotriNaimish Agnihotri
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services
Srinithi MSrinithi M
Process Associate at HanDigital Pvt LtdProcess Associate at HanDigital Pvt Ltd