SANTHANA KUMAR K

Oversaw division-level administration, ensuring effective execution of LIC operational standards and compliance guidelines. Spearheaded training initiatives as a Senior Member of the Divisional Training Centre (DTC) for 3 years, delivering structured programs on insurance products, sales techniques, and regulatory processes. Mentored new joiners and junior staff, helping them understand internal systems, client engagement strategies, and performance expectations. Collaborated with regional training teams to implement training modules aligned with organizational KPIs and standards. Fostered a culture of continuous learning and professional development across departments. Commended for long-standing contribution to team success and knowledge sharing across the division.