Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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SANTHIYA SAKTHIVEL

SANTHIYA SAKTHIVEL

Chennai

Summary

6+ Years of experience as Senior data analyst. Skilled in Requirement engineering & User flow.
Proficient in advanced Excel, Good Knowledge on SQL, also have experience in leading a team,
training, debugging the issue, extensive knowledge of JIRA, Confluence, Zendesk, Power BI, Power
Automate, Power App, SQL and Data modeling abilities,Python, MS Visio, etc. Looking forward to
being a consultant's an organization to resolve real-time business conflicts through client
interaction and on to build a better product. Proactive Data Analyst/Business Intelligence Analyst
with 6+ years product management experience in small start-up business environments. Effective
driver of product development lifecycle from concept to delivery. Communicative and collaborative
with proven history of improving business operations to support corporate growth and revenue

Overview

7
7
years of professional experience

Work History

Manager - Financial Planning and Analysis

Walmart
08.2023 - Current
  • Optimized financial processes by identifying inefficiencies and implementing corrective
    measures.
  • Streamlined budget preparation and reporting, leading to increased accuracy and reduced
    turnaround time.
  • Improved financial forecasting accuracy by developing advanced models and utilizing historical
    trends.
  • Enhanced stakeholder understanding of financial performance through clear and concise
    presentations.
  • Collaborated with cross-functional teams, ensuring alignment between financial plans and
    business goals.
  • Assisted in successful completion of audits by maintaining accurate records and providing
    timely responses to inquiries.
  • Reduced month-end closing time by streamlining reconciliation procedures and improving data
    integrity.

SolutionsSenior Data Analyst

Novac Technology
01.2022 - 08.2023
  • Developed and implemented a customized operations dashboard for Shriram Life Insurance
    and Shriram General Insurance, resulting in a 6% reduction in operational costs.
  • Developed and implemented reports (Business, Digital Marketing, Performance, Trend) to
    analyze and enhance the effectiveness of paid marketing and SEO efforts. Contributed to a 22%
    increase in lead flow through data-driven insights.
  • PowerBI Reports., Accounts Payable Automation(APA)
    Gathering requirements from clients and internal stakeholders, requirements were mainly
    either about developing a newfeature or the enchantment in the existing feature.
  • Led the creation and documentation of a comprehensive data dictionary for Shriram One, a
    flagship product from Shriram Finance. This initiative encompassed meticulous detailing of 246
    modules within the application, providing an in-depth reference guide for stakeholders
    involved in data-related activities.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
    Developed and maintained data warehouses and data marts to support business operations.

Senior Data Analyst

Urjanet Energy Solutions Pvt Ltd
07.2020 - 12.2021
  • Implemented Utility Data Processing (UDS) and Penalty Reduction Process (PRP) initiatives,
    resulting in a 15% reduction in penalties.
  • Produced and disseminated weekly Metric reports using PowerBI, enabling data-driven
    decision-making for project optimization.
  • Applied strong analytical skills to support operations by analyzing key performance indicators
    (KPIs) and identifying trends.
  • Developed SLA, RCA, and Penalty reports, contributing to improved project efficiency and client
    satisfaction.
  • Collaborated with the business development team to enhance customer retention and reduce
    churn, achieving a 10% improvement.
  • Managed escalations and provided support via Zendesk, ensuring timely issue resolution and
    client satisfaction.
  • Analyzed and monitored data trends, fulfilling On-Demand requests from clients promptly and
    accurately.
  • Oversaw a team of 4 professionals, focusing on resolving internal provider-level issues and
    delivering timely updates to clients.

Data Analyst

Urjanet Energy Solutions Pvt Ltd
07.2017 - 06.2020
  • Having good knowledge in Requirement Analysis, Data Analysis, Time Series Analysis, Root Cause Analysis (RCA) and capable ofsolving issues in tickets (JIRA).

Education

Bachelor's Degree - Computer Science and Engineering

IFET College of Engineering (Indo French Educational Trust)
Villupuram, TN

HSC - Computer Science

St. Anne's Muthaiyar Higher Secondary School

SSLC - Science

T.N.P.P Municipal Higher Secondary School

Skills

  • Requirement gathering
  • Microsoft suit
  • JIRA
  • Jenkins
  • Confluence
  • MySQL
  • FileZilla
  • PowerBI
  • Python
  • Google
  • Analytics
  • NoSQL Databases
  • Data Warehousing
  • Advanced Analytics
  • Business Intelligence
  • Python Programming
  • Advanced Excel
  • Cloud Computing
  • Stakeholder Management

Accomplishments

  • Recognized with CEO award at Urjanet for consistently exceeding expectations, demonstrating commitment to excellence, and contributing significantly to team success. Proven ability to surpass organizational goals.
  • Recipient of the Game Changer for the Quater award at Novac Technology Solutions, presented by the CDO of Shriram Capital. Recognized for outstanding initiatives in creating comprehensive digital marketing and journey reports for Shriram Finance, Shriram Life Insurance, and Shriram General Insurance. This achievement highlights a proactive approach to delivering valuable insights and driving successful digital marketing strategies across multiple business domains.

Timeline

Manager - Financial Planning and Analysis

Walmart
08.2023 - Current

SolutionsSenior Data Analyst

Novac Technology
01.2022 - 08.2023

Senior Data Analyst

Urjanet Energy Solutions Pvt Ltd
07.2020 - 12.2021

Data Analyst

Urjanet Energy Solutions Pvt Ltd
07.2017 - 06.2020

Bachelor's Degree - Computer Science and Engineering

IFET College of Engineering (Indo French Educational Trust)

HSC - Computer Science

St. Anne's Muthaiyar Higher Secondary School

SSLC - Science

T.N.P.P Municipal Higher Secondary School

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