Sara keyser
Crossville
Summary
Dynamic and results-driven professional with extensive experience in cash handling and customer service at Roberts Market. Proven track record in training staff and resolving complaints, enhancing customer satisfaction. Skilled in POS systems and workplace safety, consistently achieving operational efficiency and fostering team collaboration.
Experienced with managing cashier operations and leading teams to ensure smooth workflow. Utilizes communication and leadership skills to enhance team performance and customer service. Track record of resolving issues promptly and maintaining high standards of accuracy and reliability.
Expert retail sales professional offering years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
7
7
years of professional experience
Work History
Cashier Supervisor
Roberts Market
06.2018 - 09.2025
- Assisted customers with transactions and inquiries, ensuring a positive shopping experience.
- Maintained accurate cash drawer balances through consistent monitoring and reconciliation.
- Trained new cashiers on operational procedures and customer service standards.
- Collaborated with team members to optimize checkout processes during peak hours.
- Handling money and being able to balance register till at the end of shift.
- Resolved customer complaints efficiently, enhancing overall satisfaction ratings.
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Ensured compliance with company policies and safety regulations at all times.
Front End Food Cashier
Colts Grill
11.2024 - 05.2025
- Operated cash register, processing transactions accurately and efficiently.
- Managed customer interactions, providing exceptional service to enhance satisfaction.
- Maintained cleanliness and organization of front-end area to ensure safety compliance.
- Trained new staff on cash handling procedures and customer service protocols.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Collaborated with team members to streamline checkout processes and reduce wait times.
Aaron's Sales Manager
Aaron's Sales and Lease
09.2022 - 01.2023
- Led sales team to exceed quarterly revenue targets through strategic planning and execution.
- Developed training programs to enhance team performance and improve customer engagement strategies.
- Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
- Implemented customer feedback systems to enhance service delivery and promote client retention.
- Coordinated cross-departmental initiatives to streamline operations and improve overall efficiency.
- Mentored junior staff, fostering professional development and enhancing team collaboration.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Established strong relationships with key clients, resulting in increased loyalty and repeat business.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Assistant Manager
Jimmy John's Gourmet Sandwiches
02.2019 - 11.2020
- Analyzed customer feedback to drive service enhancements and improve overall satisfaction levels.
- Collaborated with senior management to develop strategic initiatives aligned with business objectives.
- Oversaw compliance with health and safety regulations, fostering a secure work environment for employees.
Education
High School Diploma -
Chino Valley High School
Chino Valley, AZSkills
- Cashier training
- Cash handling expertise
- Complaint resolution
- Cash register maintenance
- Workplace safety
- POS system proficiency
- Policy enforcement
- Employee scheduling
- Store operations
- Workflow coordination
- Sales team training
- Staff management
- Goals and performance
Timeline
Front End Food Cashier
Colts Grill
11.2024 - 05.2025
Aaron's Sales Manager
Aaron's Sales and Lease
09.2022 - 01.2023
Assistant Manager
Jimmy John's Gourmet Sandwiches
02.2019 - 11.2020
Cashier Supervisor
Roberts Market
06.2018 - 09.2025
High School Diploma -
Chino Valley High School