Sara McCray
Johnson City
Summary
Dynamic retail professional with extensive experience at Dollar General, excelling in customer service and cash handling. Proven ability to enhance sales through effective merchandising and training initiatives. Skilled in operating POS systems with precision, fostering a positive shopping experience while collaborating with team members to achieve store goals.
Overview
11
11
years of professional experience
Work History
Key Holder
Dollar General
Johnson City, TN
09.2024 - Current
- Managed daily cash handling and ensured accurate transaction processing.
- Trained new staff on store operations and customer service protocols.
- Organized merchandise displays to enhance product visibility and sales.
- Assisted in inventory management, including stocking shelves and conducting audits.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Collaborated with team members to achieve sales goals and improve store performance.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Associate
Dollar Tree
Johnson City, TN
10.2022 - 09.2024
- Assisted in maintaining inventory accuracy through regular stock checks and data entry.
- Supported customer service initiatives by resolving inquiries and enhancing shopper experience.
- Collaborated with team members to execute promotional displays and merchandising strategies.
- Managed cash register operations, ensuring accurate transactions and efficient checkout processes.
Cashier
Priceless Foods
Kingsport, TN
06.2015 - 09.2018
- Operated cash register efficiently, ensuring accurate transactions and customer service.
- Processed various payment methods, including cash, credit, and gift cards.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations as needed.
- Participated in training new cashiers on register operations and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma - Cosmetology
Sullivan South Highschool
Kingsport, TN03.2017
Skills
- Customer service
- Cash handling
- Working on the POS computer system with accuracy
Timeline
Key Holder
Dollar General
09.2024 - Current
Associate
Dollar Tree
10.2022 - 09.2024
Cashier
Priceless Foods
06.2015 - 09.2018
High School Diploma - Cosmetology
Sullivan South Highschool