Sarah Baez Trevino
Mount Juliet
Summary
Since working for Cheddars Scratch Kitchen, I have developed exceptional interpersonal and organizational skills in fast-paced environments, all while trying to remain proficient with managing guest relations and coordinating reservations. I am friendly and welcoming, as well as I possess a knack for efficient reservation management and seating arrangements. I am eager to bring these skills into new professional settings.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Darden Restaurants, Inc
Mount Juliet, TN
08.2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing guest flow during peak hours.
- Collaborated with servers to coordinate table assignments effectively.
- Assisted in training new hostesses on service standards and procedures.
- Maintained cleanliness and organization of waiting area to enhance guest experience.
- Monitored wait times, providing accurate updates to guests as needed.
- Implemented feedback from guests to improve overall dining experience.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
- Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
- Addressed guest inquiries and concerns with professionalism and courtesy.
Crew Member Cook
Inspire Brands
Mount Juliet, TN
02.2023 - 05.2023
- Prepared and cooked menu items following established recipes and quality standards.
- Maintained clean and organized workstations to ensure food safety compliance.
- Assisted in inventory management by restocking supplies and monitoring expiration dates.
- Collaborated with team members to streamline kitchen operations during peak hours.
Education
Associate of Arts - Digital Communications And Media
Cumberland University
Lebanon, Tennessee, TN05-2027
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Handling complaints
- Relationship building
- Table bussing
Accomplishments
Communicated as a translator between customers, the management team, and staff in general.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Hostess
Darden Restaurants, Inc
08.2024 - Current
Crew Member Cook
Inspire Brands
02.2023 - 05.2023
Associate of Arts - Digital Communications And Media
Cumberland University