Sarah Baker
Chattanooga
Summary
Dynamic SAP Project Coordinator with a proven track record at Vayan, enhancing SAP adoption and accuracy through innovative training and process improvements. Skilled in cross-functional collaboration and problem-solving, I drive operational efficiency and ensure quality compliance, consistently delivering exceptional results in fast-paced environments.
Overview
10
10
years of professional experience
Work History
SAP Project Coordinator
Vayan
Chattanooga
06.2023 - Current
- Increased SAP adoption rates by developing training materials and leading user training sessions across departments.
- Improved SAP process accuracy by creating and executing system tests and validations, significantly reducing user errors.
- Collaborated with IT and production teams to troubleshoot and resolve SAP issues, minimizing system downtime.
- Monitored daily production system performance, identified discrepancies, and implemented solutions to ensure consistent operation.
- Ensured compliance with corporate standards by performing quality inspections and supporting production teams.
- Conducted root-cause analysis and process testing to streamline business processes and enhance operational efficiency.
- Volkswagen Group of America
Food Preparation Specialist
Baylor Private School
Chattanooga
09.2021 - 06.2023
- Streamlined food prep and storage processes to enhance kitchen efficiency and minimize food waste.
- Ensured strict compliance with nutrition and sanitation guidelines during meal preparation.
- Prepared a variety of meals according to established recipes and guidelines.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Assisted in inventory management by tracking ingredient supplies and freshness.
Bus Driver
First Student Transportation
Chattanooga
11.2018 - 08.2021
- Safely operated bus routes while maintaining a 100% safety record and full compliance with state transportation regulations.
- Operated school buses safely along designated routes.
- Ensured student safety during boarding and disembarking procedures.
- Conducted pre-trip inspections on bus equipment and systems.
- Ensured reliable and punctual transportation for students through effective communication with students, parents, and school staff.
Customer Service Representative
Alorica
Las Vegas
05.2016 - 10.2018
- Resolved 50+ customer inquiries daily while maintaining a 95% satisfaction rating.
- Delivered product and service information that enhanced customer understanding and experience.
- Trained new employees on company policies and procedures, streamlining onboarding process.
Education
Bachelor of Arts - Business Anministration
Southern New Hampshire University
Manchester, NH11.2025
Skills
- SAP and ERP systems support
- Business process analysis
- Project coordination
- Data entry and documentation
- Microsoft Office applications
- Process improvement
- Customer service and CRM software
- Cross-functional collaboration
- Problem-solving and critical thinking
- Quality assurance and testing
Timeline
SAP Project Coordinator
Vayan
06.2023 - Current
Food Preparation Specialist
Baylor Private School
09.2021 - 06.2023
Bus Driver
First Student Transportation
11.2018 - 08.2021
Customer Service Representative
Alorica
05.2016 - 10.2018
Bachelor of Arts - Business Anministration
Southern New Hampshire University