Sarah Brown
South Fulton,TN
Summary
Accomplished Lead Business Office Associate at Wellsprings Institute. Demonstrated expertise in reducing financial errors and enhancing insurance estimations, showcasing strong problem-solving and team leadership skills. Proven track record in improving operational efficiency and fostering teamwork.
Seeking to transition into new field, leveraging skills developed in fast-paced business environment. Demonstrates effective management of office operations and strong organizational capabilities. Aims to bring these transferable skills to new role, ensuring smooth and efficient support in various business functions.
Overview
31
31
years of professional experience
Work History
Lead Business Office Associate
Wellsprings Institute
01.2017 - Current
- Planned and coordinated luncheons and materials for staff meetings, and staff events.
- Implemented effective insurance estimations for patients procedures and accountability.
- Effectively started prior authorizations for testing and procedures with in the office for patients and the treatments we offer.
- Reduced errors in financial transactions, ensuring accurate reporting and data entry.
- Managed accounts receivable, ensuring timely invoicing and collection of payments.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
Office Manager
Dr. Charles Rice, O.D
08.1997 - 10.2014
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Work with Quick books software on a regular basis. And worked closely with Dean Financial CPA services.
Office Administrative Assistant
Dr. Edward McWhirt
05.1994 - 08.1997
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
Skills
- Workload prioritization
- Office administration
- Software implementation
- Project scheduling
- Scheduling and planning
- Ordering office supplies
- Accounts payable and receivables
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Team leadership
- Self motivation
Languages
English
Professional Working
Timeline
Lead Business Office Associate
Wellsprings Institute
01.2017 - Current
Office Manager
Dr. Charles Rice, O.D
08.1997 - 10.2014
Office Administrative Assistant
Dr. Edward McWhirt
05.1994 - 08.1997
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