Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Frost

Mifflin

Summary

Dynamic professional with a strong work ethic and excellent communication skills, experienced in scheduling and operations at West Tennessee Healthcare Kirkland Cancer Center. Able to handle patient relations and any issues that may arise with understanding and compassion. I am very patient experience focused and truly love serving and helping within the oncology community.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Scheduler

West Tennessee Healthcare
05.2022 - Current
  • Assisted in scheduling appointments for treatment and follow up patients.
  • Maintain front desk check in operations and assisted with patient questions and handling of paperwork.
  • Completed medical record requests as they came in in a timely manner and kept documentation of where and when they were sent.
  • Communicated effectively with team members to facilitate smooth scheduling processes.
  • Ordering and purchasing for clinical and office supplies for main hem/onc clinic and clinic supplies for gyn/onc clinic.

Assistant Manager

Cash Express, LLC
05.2016 - 02.2020
  • In charge of daily operations including opening and closing with bank withdrawals and deposits of large sums of money.
  • Assisted in calling clients to remind them of upcoming payments and collecting for past due accounts.
  • Processed loans effectively without errors and fully explained to clients terms of loans and repayment plans.
  • Followed up on yearly training and state loan requirements.
  • Attended community events for promotion of company along with daily marketing tasks.

Cosmetologist

SmartStyle Hair Salon
10.2010 - 05.2016
  • Delivered personalized hair and skincare services to enhance client satisfaction.
  • Educated clients on product usage and aftercare techniques for optimal results.
  • Maintained sanitary work environment following health and safety regulations.
  • Collaborated with team members to streamline appointment scheduling processes.
  • Helped in retail sales to ensure clients received haircare products needed to maintain their results.
  • Attended training as needed required by the state and SmartStyle company.

Education

Undergraduate Certificate - Medical Billing And Coding

DeVry University
04-2021

Cosmetology License - Cosmetology

Institute of Hair Design
Adamsville, TN
03-2010

High School Diploma -

Chester County High School
Henderson, TN
05-2007

Skills

  • Computer skills
  • Attention to detail
  • Data entry
  • Strong work ethic
  • Customer service
  • Teamwork and collaboration
  • Effective multitasking
  • Problem-solving
  • Excellent communication
  • Relationship building
  • Time management

Certification

  • Licensed Cosmetologist - 2010-Current
  • Undergraduate Certificate in Medical Billing and Coding with Honors

Timeline

Scheduler

West Tennessee Healthcare
05.2022 - Current

Assistant Manager

Cash Express, LLC
05.2016 - 02.2020

Cosmetologist

SmartStyle Hair Salon
10.2010 - 05.2016

Undergraduate Certificate - Medical Billing And Coding

DeVry University

Cosmetology License - Cosmetology

Institute of Hair Design

High School Diploma -

Chester County High School

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Sarah Frost