Outgoing and energetic entertainer with background in guest services. Known for commitment to ensuring exceptional guest and client experiences. Adaptable and friendly with tireless patience in dealing with the public.
Overview
15
15
years of professional experience
Work History
Onboarding Specialist
Alphasense
02.2022 - 11.2024
Collaborate with publishing, research management, and compliance team to ensure best quality of published transcripts.
Communicate with clients and experts via Gmail and Zoom in order to complete 10-12 introductory calls as a means to outline processes, procedures, and best practices for potential clients.
Communicate with team through Slack.
Use Salesforce to enter and track expert and client data.
Manage scheduling through Google Calendar and Calendly.
Certified Yoga Instructor
Steadfast And True Yoga
01.2018 - Current
Study ancient yoga wisdom traditions to present to class of practitioners.
Lead class in breathing techniques, meditation practices, and asana.
Manage scheduling, payments, and class attendance on MindBody.
Listen to students concerns regarding their physical and emotional ailments, create and hold space, and offer suggestions for self care.
Tour Guide
Nashville Pedal Tavern
06.2018 - 10.2023
Provided fun, safe, and entertaining tours for guests on a 15 seat bar bike.
Troubleshot any safety issues or guest concerns.
Communicated with other drivers regarding road closures, traffic jams, or emergency vehicles on route.
Multitasked by driving, bartending, entertaining, and keep the energy high and positive on each tour.
Reading and Writing Interventionist
Vanderbilt University
10.2016 - 05.2018
Created lesson plans for small groups of fourth grade students with detrimentally low reading and writing skills.
Taught daily group lessons at various inner city schools.
Recorded students progress as data for reading intervention research.
Bartender/Bar Manager
51st Kitchen
03.2016 - 05.2017
Upsold menu items to customers to drive up sales.
Designed specialty cocktail offerings on rotating basis.
Maintained cash drawer and resolved discrepancies.
Administrative Assistant
Lia Schorr
10.2013 - 12.2015
Answered multi-line phone system, routed calls, delivered messages, and made daily confirmation calls regarding appointments.
Sorted and distributed office mail.
Utilized record filing system to improve organization.
Monitored bosses calendar to scheduled appointments and travel.
Bartender/Server
'inoteca
05.2010 - 10.2013
Applied knowledge of Italian wine to increase sales.
Resolved complaints to maintain customer satisfaction.
Carried out complete opening, closing, and shift change duties to keep restaurant working efficiently.
Worked with POS system to place orders and manage guest checks.
Education
Bachelor of Arts - Theatre/Dance/Music
Middle Tennessee State University
Murfreesboro, TN
Skills
Female Identifying (she/her)
Positive and Energetic
Adaptable and Flexible
Honest and Ethical
Excellent at Communication
Skills
Google Workspace
Salesforce CRM
Squarespace and Wix Website Editing
Social Media Events Page and Ads Management
200 Hour Yoga Certified Instructor
Fun Facts
Lifelong Dancer
Professional Performer
Sushi lover
Dual Citizen (US/UK)
Karaoke Superstar
Timeline
Onboarding Specialist
Alphasense
02.2022 - 11.2024
Tour Guide
Nashville Pedal Tavern
06.2018 - 10.2023
Certified Yoga Instructor
Steadfast And True Yoga
01.2018 - Current
Reading and Writing Interventionist
Vanderbilt University
10.2016 - 05.2018
Bartender/Bar Manager
51st Kitchen
03.2016 - 05.2017
Administrative Assistant
Lia Schorr
10.2013 - 12.2015
Bartender/Server
'inoteca
05.2010 - 10.2013
Bachelor of Arts - Theatre/Dance/Music
Middle Tennessee State University
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