Sarah Hinton
Union City,TN
Overview
7
7
years of professional experience
Work History
Cold Caller
Self-employeed
01.2024 - Current
- Conducted high-volume cold calls to generate leads and increase client engagement.
- Developed effective communication strategies to connect with potential clients.
- Analyzed feedback and adjusted pitches to improve conversion rates.
- Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
- Made average of 50 outbound and inbound calls per day.
Cashier
Vaperite
03.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service to enhance shopping experience and resolve inquiries.
- Managed cash drawer, ensuring accuracy during shifts and minimizing discrepancies.
- Trained new cashiers on register operations, customer service protocols, and store policies.
- Supervised daily operations, ensuring efficient cash handling procedures and exceptional customer service.
- Implemented inventory management practices, streamlining stock levels and reducing discrepancies during audits.
- Resolved customer inquiries and complaints effectively, maintaining high satisfaction rates and loyalty.
Front Desk Receptionist
Econo Lodge Hotel
08.2022 - 03.2025
- Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly and effectively.
- Coordinated appointment scheduling, optimizing daily operations for staff and clients.
- Maintained accurate records of guest information and transactions to enhance data integrity.
Customer Service Associate
Amazon
05.2020 - 12.2021
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Managed customer inquiries via multiple channels, ensuring timely responses and resolutions.
- Provide customers guidance on Amazon.com.
- Helped customers find their packages that were delivered.
- Took down feedback from customers to help improve Amazon.
- Refunded or gave promotional codes for customers whose packages may have been lost or misplaced.
- Utilized internal implements and articles to help solve each customer’s issues promptly.
- Provided ideas to Amazon on how to make the system better and easier to work with.
- Worked in other departments such as digital to help customers troubleshoot their devices from Amazon.
Customer Service Associate
Lowes
12.2018 - 05.2020
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Resolve customer complaints.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Request information or assistance using paging systems.
- Answering phone calls and helping the customer or transferring them to the right department.
- Maintained a stocked and clean working area.
- Worked in other departments when asked, doing things such as stocking, pricing, auditing, and helping customers.
- Received Cashier of the month twice within 4 months.
Education
No Degree - Culinary
The Art Institute of Tampa
Tampa, FL10-2018
High School - undefined
Hudson High School
Hudson, FL05.2015
Skills
- Proficient in Microsoft Office Suite
- Proactive self-starter
- Prioritization and scheduling
- Proficient in problem resolution
- Problem-solving skills
- Dedicated team player
- Customer service
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Vaperite
03.2025 - Current
Cold Caller
Self-employeed
01.2024 - Current
Front Desk Receptionist
Econo Lodge Hotel
08.2022 - 03.2025
Customer Service Associate
Amazon
05.2020 - 12.2021
Customer Service Associate
Lowes
12.2018 - 05.2020
High School - undefined
Hudson High School
No Degree - Culinary
The Art Institute of Tampa
Other Information
- Regional Bayonet Point Hospital, Volunteer, 2014-2015
- JROTC, Member and Volunteer, 2012-2013