Sarah Huszar
Knoxville,TN
Summary
Detail-oriented professional with experience in lending, data analytics, and cash management. Proven ability to streamline operations and improve service delivery efficiency, contributing to increased member satisfaction.
Overview
6
6
years of professional experience
Work History
Financial Services Officer
ORNL Federal Credit Union
Knoxville, TN
10.2023 - Current
- Supported financial transactions by processing deposits and withdrawals accurately.
- Assisted members with account inquiries, providing timely solutions to enhance customer satisfaction.
- Processed consumer loan applications and gathered necessary documentation and information to proceed to funding.
- Coordinated efforts with various teams to ensure efficient opening and ongoing management of financial accounts for business members.
- Collaborated with team members to streamline operations and improve service delivery efficiency.
- Collaborated with team members to develop sales strategies that increased overall profitability.
Teller
ORNL Federal Credit Union
Knoxville, TN
04.2023 - 10.2023
- Processed member transactions efficiently and accurately, ensuring compliance with federal regulations and minimizing wait times.
- Assisted members with account inquiries, providing exceptional service to enhance satisfaction.
- Balanced daily, maintaining accuracy in financial reporting and accountability.
- Educated members on credit union products and services, fostering informed decision-making for financial needs.
- Identified and resolved discrepancies in transactions promptly, minimizing risks to the credit union's operations.
Barista Trainer
Starbucks
Knoxville, TN
01.2022 - 04.2023
- Trained new baristas on beverage preparation and customer service standards.
- Developed training materials to enhance onboarding efficiency and knowledge retention.
- Implemented best practices for maintaining equipment and ensuring cleanliness in work areas.
- Mentored staff to improve coffee brewing techniques and product knowledge.
- Collaborated with management to identify training needs and address skill gaps within the team.
Undergraduate Research Assistant
University of Tennessee Child and Adolescent Development Lab
Knoxville, TN
01.2020 - 12.2022
- Assisted in data collection and analysis for child development research projects.
- Coordinated participant recruitment efforts for various developmental studies.
- Conducted literature reviews to support ongoing research initiatives.
- Developed and maintained databases for tracking research progress and outcomes.
- Trained new team members on lab protocols and data management systems.
- Recorded data and maintained source documentation following good documentation practices.
- Conducted fieldwork as needed, collecting vital data to supplement existing research efforts.
Education
No Degree - Psychology And Business Analytics
University of Tennessee
Knoxville, TNSkills
- Credit analysis
- Experienced with financial software tools
- Advanced communication skills
- Member relationship building
- Cash management
- Experience with loan documentation and applications
- Sales goals
- Time management
- Strong proficiency in Excel functions
Timeline
Financial Services Officer
ORNL Federal Credit Union
10.2023 - Current
Teller
ORNL Federal Credit Union
04.2023 - 10.2023
Barista Trainer
Starbucks
01.2022 - 04.2023
Undergraduate Research Assistant
University of Tennessee Child and Adolescent Development Lab
01.2020 - 12.2022
No Degree - Psychology And Business Analytics
University of Tennessee