Sarah Martz
Hendersonville
Summary
Experienced pharmacy professional with 12+ years in healthcare showcases unparalleled patient care, adept client communication, and precision work, underpinned by a solid grasp of healthcare regulations. This professional leverages a rich background in healthcare and human resources to foster a supportive environment, setting a new standard in the medical field.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CPhT Inpatient Pharmacy Technician
Vanderbilt Children's Hospital
06.2021 - Current
- Managed multiple priorities effectively while working in a fast-paced hospital environment.
- Supported the training of new pharmacy technicians to enhance team performance and improve workflow efficiency.
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
- Streamlined pharmacy operations with efficient coordination between nursing staff, pharmacists, and patients.
HCA HR Customer Service Representative
HCA Healthcare
10.2018 - 04.2021
- Assisted in hiring and onboading procedures.
- Answered employee payroll related inquiries.
- Worked in conjunction with Onboarding and Workforce to help new hires navigate onboarding successfully.
- Worked closely with my team and HR Business Partners to pinpoint and address HR-related challenges, elevating efficiency and employee satisfaction.
Patient Service Representative
Highpoint GI & Liver Disease
04.2016 - 10.2018
- Managed daily office operations and customer service in a high-traffic environment.
- Scheduled surgery procedures and orgnized clinic schedule.
- Managed patient insurance copays, obtaining prior authorizations when necessary.
- Worked closely with the physician to create a patient friendly enviroment, resulting in positive feedback.
CPhT Pharmacy Technician
CVS Healthcare
04.2012 - 04.2016
- Supported regional manager in conducting annual inventory audits, demonstrating strong organizational skills and attention to detail.
- Enhanced patient care by collaborating effectively with pharmacists and physicians fostering clear communication and medication understanding.
- Preformed data entry in a time efficient manner while resolving any insurance discrepancies prior to patient arrival.
- Demonstrated time management in a fast paced work enviroment where multitasking is key.
Education
High School Diploma - General Studies
Portland High School
Portland, TN05.2008
Skills
- Patient Care
- Multitasking and Organization
- Phone and Email Etiquette
- Data entry proficiency
- Medical billing knowledge
- Team Leadership
- Verbal Communication
- Healthcare Regulations Understanding
Certification
- CPhT - Certified Pharmacy Technician
Timeline
CPhT Inpatient Pharmacy Technician
Vanderbilt Children's Hospital
06.2021 - Current
HCA HR Customer Service Representative
HCA Healthcare
10.2018 - 04.2021
Patient Service Representative
Highpoint GI & Liver Disease
04.2016 - 10.2018
CPhT Pharmacy Technician
CVS Healthcare
04.2012 - 04.2016
High School Diploma - General Studies
Portland High School
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