Sarah Rice
Covington
Summary
Dynamic Patient Care Ambassador at Dynamix Physical Therapy, skilled in appointment scheduling and interpersonal communication. Enhanced patient satisfaction through compassionate care and effective communication, significantly reducing wait times. Fostered trust and empowerment, ensuring a safe environment while actively supporting patients in their recovery journey.
Overview
1
1
year of professional experience
Work History
Patient Care Ambassador
Dynamix Physical Therapy
Millington, TN
06.2024 - Current
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Enhanced patient satisfaction by providing compassionate care and addressing individual needs.
- Assisted in optimizing appointment scheduling processes, reducing wait times and increasing overall patient satisfaction levels.
- Assisted in the recovery process for patients by aiding with mobility exercises and daily activities.
- Ensured a safe environment for patients, consistently monitoring their condition and reporting changes to medical professionals.
- Improved communication between patients and healthcare staff through active listening and clear explanations.
- Provided emotional support to patients, fostering trust, understanding, and empowerment throughout their care journey.
Education
Associate Of Science - Health Sciences
Dyersburg State Community College
Covington, TNSkills
- Appointment scheduling
- Professionalism and ethics
- Medical terminology
- Emotional awareness
- Interpersonal communication
- Professionalism
Timeline
Patient Care Ambassador
Dynamix Physical Therapy
06.2024 - Current
Associate Of Science - Health Sciences
Dyersburg State Community College
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