Sarah Russell
Monterey
Summary
Skilled medical professional with 12 years of clinical and administrative experience in medical field (Ophthalmology). Specializes in surgical scheduling, insurance authorization, and EMR management, ensuring HIPAA compliance. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Very hard worker, great attention to details, team player and goes above and beyond helping patients.
Overview
16
16
years of professional experience
Work History
Medical Receptionist
Eye Centers of Tennessee / Cataract and Laser Center
Crossville
03.2023 - Current
- Verified patient insurance information and collected co-pays, ensuring accurate billing for services rendered
- Maintained accurate electronic medical records (EMR) by updating patient demographics and medical history
- Utilized Nextech/Practice+ software for patient management.
- Scheduling patients for surgery
- Submitted surgery claims to insurance providers, expediting reimbursement processes
- Facilitated discharge process for patients following surgery, enhancing patient experience and continuity of care
- Supported nurses in Post-Anesthesia Care Unit (PACU) with patient care.
- Assisting with prepping patients for Refractive Surgery
Surgical Coordinator
Eye Centers of Tennessee
Crossville
05.2021 - 06.2023
- Coordinated surgical procedures, ensuring timely completion of pre-operative tests and paperwork to facilitate efficient surgical operations
- Scheduled surgeries, consultations, and follow-up appointments with precision, enhancing patient access to care and workflow efficiency
- Managed patient medical records, maintaining confidentiality and accuracy in compliance with HIPAA regulations
- Provided clear post-operative care instructions to patients, ensuring understanding and addressing concerns to promote recovery
Licensed Optician
Eye Centers of Tennessee
Crossville
07.2014 - 05.2021
- Collaborated with patients to select frames that aligned with style preferences and lifestyle needs, enhancing overall satisfaction
- Educated patients on various contact lens options tailored to individual requirements, improving their understanding of available choices
- Developed expertise in various lens types, including progressive lenses, bifocals, trifocals, and specialized coatings
- Collaborated with patients to choose frames that suited their style preferences while considering their lifestyle needs
- Performed adjustments and repairs on eyeglasses to ensure optimal fit and comfort for customers
Assistant Manager
Ron's Restaurant & Pizzeria
Clarkrange
05.2010 - 12.2017
- Oversaw staff to ensure a safe and clean environment.
- Overseeing staff while maintaining a safe clean environment
- Assisted in various roles, including cooking, serving, and cash handling, to support team operations.
- Monitored food quality standards to ensure consistency in taste, presentation, and portion sizes, contributing to customer satisfaction.
Library Assistant
Roane State Community College
Harriman
08.2014 - 05.2015
- Provided reference assistance to patrons by answering questions and guiding them to relevant resources, enhancing user experience
- Assisted patrons in locating and retrieving books, magazines, and other library materials, facilitating access to information and resources
- Checked in and checked out library materials using automated systems, maintaining accurate records for efficient inventory management
Education
Opticianary -
Roane State Community College
Harriman, TNSkills
- Medical receptionist
- Healthcare administration
- Medical terminology
- HIPAA
- Insurance verification
- Customer service
- Administrative experience
- Organizational skills
- Computer applications
- Time management
Timeline
Medical Receptionist
Eye Centers of Tennessee / Cataract and Laser Center
03.2023 - Current
Surgical Coordinator
Eye Centers of Tennessee
05.2021 - 06.2023
Library Assistant
Roane State Community College
08.2014 - 05.2015
Licensed Optician
Eye Centers of Tennessee
07.2014 - 05.2021
Assistant Manager
Ron's Restaurant & Pizzeria
05.2010 - 12.2017
Opticianary -
Roane State Community College