Sarah Shewmake
McMinnville
Summary
Detail-oriented administrative assistant with proven ability to enhance office efficiency through proactive communication and organized processes. Known for reliability and productivity in fast-paced environments while effectively managing clerical tasks. Provides valuable support to staff, contributing to overall team success.
Overview
26
26
years of professional experience
Work History
Administrative Assistance
Altria
Hopkinsville
09.2016 - 07.2021
- Coordinated travel arrangements, ensuring seamless logistics for airfare, hotel bookings, and ground transportation.
- Managed general office duties, including answering multi-line phones and routing calls.
- Welcomed visitors and notified staff of scheduled appointments.
- Processed invoices and expenses through Concur, facilitating timely payments and maintaining accurate financial records.
- Managed administrative logistics for event planning, overseeing contracts, fees, and promotions to ensure successful execution.
- Arranged prompt repair and maintenance of office equipment with vendors.
- Sorted and distributed office mail while recording incoming shipments for corporate records.
- Conducted inventory control by counting and stocking merchandise within employee tobacco program.
Accounting Clerk
Altria
Hopkinsville
09.2015 - 09.2016
- Processed payment data on farmers' checks, ensuring accuracy and reliability in financial reporting.
- Coordinated client delivery schedules, ensuring timely shipments and enhancing client satisfaction.
- Developed database designs and data models to meet specific client requirements, improving data accessibility.
- Pursued continuous learning and development opportunities to enhance performance.
Internet Account Coordinator
Oakwood Worldwide
Phoenix
02.2008 - 07.2008
- Guided customers in securing short-term housing worldwide, enhancing their relocation experience.
- Coordinated high volume of customer interactions through phone and email, delivering timely support.
- Cultivated ongoing client relationships throughout moving processes, ensuring seamless transitions.
- Initiated contact via phone and email to assess individual needs.
- Provided continuous support through consistent communication and follow-ups.
- Documented detailed notes to ensure accurate follow-up.
Cashier/Baker/Cake Decorator
Safeway
Goodyear
10.1995 - 10.2004
- Provided outstanding customer service at point of sale, enhancing customer experience.
- Guided customers on product offerings with tailored recommendations, increasing satisfaction.
- Assisted customers with cake order preparations to ensure satisfaction.
- Baked breads, donuts, bagels, and various pastries, ensuring high quality and consistency.
- Managed cash handling and proficiently utilized point-of-sale system.
Education
Associates Degree - Arts
Hopkinsville Community College
Hopkinsville, KY05-2018
Associates Degree - Applied Science, Business Administration
Fayetteville Technical Community College
01-2014
Certificate in Business Foundations -
FTCC
NC01-2014
Certificate in Business Administration -
FTCC
NC01-2014
Skills
- Inventory management
- Microsoft Office
- Time management
- Problem solving
- Data analysis
- Critical thinking
- Adaptability
- Collaboration
- Work ethic
Timeline
Administrative Assistance
Altria
09.2016 - 07.2021
Accounting Clerk
Altria
09.2015 - 09.2016
Internet Account Coordinator
Oakwood Worldwide
02.2008 - 07.2008
Cashier/Baker/Cake Decorator
Safeway
10.1995 - 10.2004
Associates Degree - Arts
Hopkinsville Community College
Associates Degree - Applied Science, Business Administration
Fayetteville Technical Community College
Certificate in Business Foundations -
FTCC
Certificate in Business Administration -
FTCC