Summary
Overview
Work History
Education
Skills
Certification
Timeline
Professional Accolades
Generic

Sarah Sneden

Franklin,TN

Summary

Dynamic nursing leader with over 15 years of progressive experience in healthcare, guiding clinical operations, advancing patient care quality, and building high-performing healthcare teams. Proven ability to create supportive, results-driven environments that promote accountability, collaboration, and exceptional patient outcomes. Respected for strong decision-making, clinical expertise, and the ability to navigate complex challenges while maintaining a compassionate, patient-centered approach.

Adept at driving operational efficiency, leading interdisciplinary collaboration, and implementing initiatives that support quality improvement and evidence-based practice. Passionate about developing and empowering nursing professionals through mentorship, coaching, and leadership development. Recognized for balancing organizational priorities with staff engagement and professional growth, contributing to sustained clinical excellence, organizational success, and lasting impact.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Clinical Manager, Palliative Care at Home

Amedisys/Contessa Health
Nashville, TN
09.2024 - 06.2026

Leadership & Team Management

  • Provided leadership and oversight for 15 direct reports, including Registered Nurses, Licensed Social Workers, and Community Health Workers, supporting care delivery across field and virtual settings.
  • Recruited, onboarded, trained, mentored, and evaluated clinical staff to ensure high performance, professional growth, and regulatory compliance.
  • Promoted staff engagement, retention, and productivity through effective leadership, communication, and performance management.

Clinical Operations & Strategic Leadership

  • Led clinical operations in a Value Based Care program serving over 1,000 patients, collaborating with senior leadership to align organizational goals, strategic initiatives, and patient care objectives.
  • Managed staffing, scheduling, resource allocation, and budget monitoring to optimize operational performance and patient outcomes.
  • Contributed to the development and implementation of organizational policies, procedures, and clinical standards.

Quality Improvement & Process Optimization

  • Spearheaded quality improvement and process optimization initiatives that enhanced operational efficiency, care coordination, patient outcomes, and satisfaction.
  • Developed and implemented evidence-based protocols, standard operating procedures, and performance metrics to drive continuous improvement.
  • Analyzed clinical data, patient feedback, and operational trends to identify improvement opportunities and support data-driven decision-making.

Care Coordination & Case Management

  • Collaborated with interdisciplinary and multidisciplinary teams to coordinate care, develop individualized treatment plans, and optimize resource utilization.
  • Facilitated complex case reviews and ongoing case management to ensure adherence to treatment plans, quality measures, and optimal patient outcomes.

Compliance & Health Information Systems

  • Ensured compliance with regulatory requirements, organizational policies, documentation standards, and audit processes.
  • Led implementation and optimization of electronic medical record (EMR/EHR) systems to improve documentation accuracy, workflow efficiency, and data management.

Professional Development & Stakeholder Engagement

  • Designed and delivered training programs, workshops, and cross-training initiatives to strengthen staff competencies and organizational readiness.
  • Built strong relationships with stakeholders and fostered collaborative partnerships to support clinical excellence and organizational success.

Registered Nurse Team Lead, Palliative Care at Home

Amedisys/Contessa Health
Nashville, TN
09.2022 - 09.2024
  • Led nursing team in delivering high-quality, patient-centered care while improving clinical outcomes, patient safety, and satisfaction.
  • Implemented evidence-based practices, advanced symptom management strategies, and quality improvement initiatives to enhance care delivery.
  • Collaborated with interdisciplinary teams to develop individualized care plans, coordinate services, and ensure seamless transitions across the continuum of care.
  • Provided patient advocacy, case management, and care coordination for individuals with complex and life-limiting illnesses.
  • Facilitated goals-of-care discussions, family meetings, hospice referrals, crisis intervention, and end-of-life planning while promoting ethical, culturally competent care.
  • Educated patients, families, and caregivers on disease progression, treatment options, symptom management, and palliative care principles.
  • Mentored, trained, and supported nursing staff, fostering professional development, teamwork, staff engagement, and retention.
  • Strengthened communication among patients, families, healthcare providers, and community partners through effective use of EMR systems, interdisciplinary collaboration, and therapeutic communication techniques.
  • Utilized advanced assessment and clinical judgment skills to identify changes in patient condition, implement timely interventions, and optimize patient comfort and quality of life.

Recovery Care Coordinator, Hospital Care at Home

Contessa Health
Nashville, TN
01.2022 - 08.2022
  • Performed extensive clinical evaluation of patients admitted to the Emergency Department and Medical/Surgical Units.
  • Facilitated communication between interdisciplinary teams to determine patient eligibility for acute care transition from the hospital to the care at home setting.
  • Coordinated care transitions for patients, ensuring continuity and quality of services.
  • Transportation coordination for patients, ensuring patient safety.

Lead Registered Nurse

Centers for Respiratory Health (formerly Lung Health Institute)
Franklin, TN
11.2019 - 01.2022
  • Supervised nursing staff to ensure adherence to patient care protocols and best practices.
  • Traveled to out-of-state clinics around the country to train new nursing hires on-site, ensuring quality patient care.
  • Collaborated with multidisciplinary teams to enhance treatment strategies for respiratory health patients.
  • Managed inventory and procurement of medical supplies essential for respiratory treatment programs.
  • Facilitated patient education programs focused on self-management of respiratory diseases and wellness strategies.
  • Led quality assurance initiatives to maintain high standards of care within the facility's operations.
  • Maintained accurate documentation in electronic health records systems while safeguarding sensitive patient information.
  • Provided leadership during emergency situations, guiding staff in prioritizing patient needs and delivering rapid response interventions.
  • Educated patients on disease management strategies, empowering them to take an active role in their own healthcare journey.

Lead Registered Nurse

Restore Hyperwellness & Cryotherapy
Brentwood, TN
06.2019 - 11.2019
  • Supervision and oversight for a team of nurses on-site in a wellness facility.
  • Recruitment, onboarding, and continued training of nursing staff.
  • Provided client education and services: IV infusions, IM injections, hyperbaric oxygen treatments, allergy testing, and micronutrient lab work.
  • Telehealth communications with medical providers following thorough client health assessments and treatment recommendations.
  • Responsible for monthly materials management, client appointments, and nurse staff scheduling.

Registered Nurse

Medstar Orthopedic Surgery Center, Pre-Op/Post-Anesthesia Care Unit
Timonium, MD
02.2018 - 06.2019
  • Administer pre-operative assessments and educate patients on surgical procedures.
  • Monitor vital signs and manage post-anesthesia recovery protocols effectively.
  • Collaborate with surgical teams to streamline patient care processes.

Full-time Registered Nurse – Agency (Chesapeake Medical Staffing)

Washington Adventist Hospital, Cardiovascular Intensive Care Unit
Tacoma Park, MD
05.2017 - 02.2018
  • Administered critical care interventions in fast-paced cardiovascular environment.
  • Collaborated with multidisciplinary teams to develop individualized care plans.
  • Educated patients and families on post-operative care and recovery strategies.
  • Conducted comprehensive assessments, documenting findings in electronic health records accurately.

Full-time Registered Nurse – Agency (Chesapeake Medical Staffing)

Greater Baltimore Medical Center, Surgical Intensive Care Unit
Towson, MD
10.2016 - 01.2017
  • Administered critical care interventions to stabilize patients in surgical intensive care unit.
  • Monitored vital signs and advanced medical equipment, ensuring timely response to changes in patient condition.
  • Educated patients and families on post-operative care, enhancing discharge readiness and recovery outcomes.
  • Facilitated smooth transitions from the ICU to lower acuity units by ensuring effective communication among healthcare providers during handoffs.

Registered Nurse (Clinical Nurse II)

University of Maryland Medical Center, Cardiac Surgery Intensive Care Unit
Baltimore, MD
08.2015 - 09.2016

Registered Nurse (Clinical Nurse II)

R Adams Cowley Shock Trauma Center, Neurotrauma Critical Care Unit
Baltimore, MD
02.2012 - 08.2015

Registered Nurse (Clinical Nurse II)

University of Maryland Medical Center, Neurocare Intensive Care Unit
Baltimore, MD
11.2010 - 02.2012

Education

Associate's Degree - Nursing

Harford Community College
Bel Air, MD
08-2010

Coursework - Business Law

Towson University
Towson, MD
01-2005

Skills

  • Clinical Leadership & Operations: Team Leadership Staff Mentorship & Development Clinical Policy & Procedure Development Clinical Pathway Optimization Quality Improvement Budget Management Healthcare Operations Performance Reporting Strategic Planning Conflict Resolution Change Management Customer Service Excellence Cross-Functional Collaboration Value Based Care Operations Telehealth Management EHR/EMR Development & Implementation Staff Recruitment & Onboarding
  • Professional Strengths: Professionalism Transparent Communication Critical & Analytic Thinking Problem Solving Time Management Organization Adaptability Reliability Emotional Intelligence Composure Under Pressure
  • Care Management & Coordination: Palliative Care Case Management Chronic Disease Management Goals of Care Discussions Advance Care Planning Hospice Transitions Care Coordination Provider Referrals Home Health & DME Coordination Medication Reconciliation Medication Education Patient & Family Education Telephonic Triage Comprehensive Patient Assessment Empathetic Communication
  • Critical Care Expertise: Cardiothoracic Surgery Cardiac & Vascular Surgery Recovery Post-Operative Surgical Critical Care Transplant Care Neurocritical Care Trauma Care Organ Donor Management Pulmonary Critical Care
  • Advanced Clinical Skills: Peripheral IV Insertion Arterial & Venous Blood Sampling Central & Arterial Line Management Bedside Intubation Assistance Emergency Bedside Procedures ECMO (V-V & V-A) Ventricular Assist Devices Intra-Aortic Balloon Pump Management CRRT Ventilator Management Hemodynamic Monitoring Vasoactive Medication Titration ARDS Management Proning Therapy Cardiac Advanced Life Support (CALS) Evidence-Based Practice Implementation High-Risk Patient Management

Certification

  • Licensure: Registered Nurse (RN), Tennessee Board of Nursing, Multistate Privileges (NLC)

Timeline

Clinical Manager, Palliative Care at Home

Amedisys/Contessa Health
09.2024 - 06.2026

Registered Nurse Team Lead, Palliative Care at Home

Amedisys/Contessa Health
09.2022 - 09.2024

Recovery Care Coordinator, Hospital Care at Home

Contessa Health
01.2022 - 08.2022

Lead Registered Nurse

Centers for Respiratory Health (formerly Lung Health Institute)
11.2019 - 01.2022

Lead Registered Nurse

Restore Hyperwellness & Cryotherapy
06.2019 - 11.2019

Registered Nurse

Medstar Orthopedic Surgery Center, Pre-Op/Post-Anesthesia Care Unit
02.2018 - 06.2019

Full-time Registered Nurse – Agency (Chesapeake Medical Staffing)

Washington Adventist Hospital, Cardiovascular Intensive Care Unit
05.2017 - 02.2018

Full-time Registered Nurse – Agency (Chesapeake Medical Staffing)

Greater Baltimore Medical Center, Surgical Intensive Care Unit
10.2016 - 01.2017

Registered Nurse (Clinical Nurse II)

University of Maryland Medical Center, Cardiac Surgery Intensive Care Unit
08.2015 - 09.2016

Registered Nurse (Clinical Nurse II)

R Adams Cowley Shock Trauma Center, Neurotrauma Critical Care Unit
02.2012 - 08.2015

Registered Nurse (Clinical Nurse II)

University of Maryland Medical Center, Neurocare Intensive Care Unit
11.2010 - 02.2012

Coursework - Business Law

Towson University

Associate's Degree - Nursing

Harford Community College

Professional Accolades

Awarded Contessa Spirit of Excellence Award – Manager of the Year 2025
Sarah Sneden