Summary
Work History
Education
Skills
Timeline
Generic

Sarah Turner

Rockwood

Summary

Dynamic professional with a proven track record at Hubbell Lenoir City, excelling in leadership and problem-solving. Demonstrated expertise in customer service and operational efficiency, enhancing team performance and customer satisfaction. Adaptable and reliable, with a commitment to exceeding employer expectations without compromising quality.

Work History

Crew Member

Mcdonalds
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Crew Trainer

Krystal’s
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Mentored junior employees to improve performance, food safety, and customer service.

Associate

Walmart
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.

Caster

Hubbell Lenoir City
  • Managed multiple projects simultaneously, effectively prioritizing tasks while meeting stringent deadlines and quality expectations.
  • Maintained a safe working environment by enforcing strict adherence to safety regulations and guidelines.
  • Implemented preventive maintenance protocols to minimize downtime and extend the lifespan of machinery.

Backup Team Leader

Hubbell Lenoir City
  • Fostered a positive work environment within the team, promoting open communication and collaboration to achieve shared goals.
  • Communicated with team members on job functions, responsibilities and goals.
  • Enforced adherence to policies and procedures.
  • Organized and prioritized workflow using daily planner.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Gathered, organized and input information into digital database.
  • Conducted regular reviews of operations and identified areas for improvement.

Rebar

Hubbell Lenoir City
  • Worked with job site personnel to determine project requirements for detailing and delivery of material.
  • Supported efficient material usage by calculating precise quantities of rebar required for various projects.

Education

Bachelor - Criminal Justice

Roane State Community College
Harriman, TN

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Flexible schedule
  • Leadership qualities
  • Willingness to learn
  • Reliability and punctuality
  • Team player
  • Adaptability and flexibility
  • Dependable and cooperative

Timeline

Crew Member

Mcdonalds

Crew Trainer

Krystal’s

Associate

Walmart

Caster

Hubbell Lenoir City

Backup Team Leader

Hubbell Lenoir City

Rebar

Hubbell Lenoir City

Bachelor - Criminal Justice

Roane State Community College

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Sarah Turner