Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Gail Tucker

Clarksville

Summary

Dynamic administrative professional with proven success at P.M. Lighting, LLC, excelling in customer service and data management. Resourceful and organized, I implemented efficient processes that enhanced operational effectiveness. Skilled in Microsoft Office Suite, I thrive in fast-paced environments, ensuring confidentiality and fostering strong relationships to drive team success.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

P.M. Lighting, LLC
06.2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Used company-issued card to procure needed supplies, and reconciled expenses at the end of the month.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Assistant Bakery Manager

Nothing Bundt Cakes
03.2020 - 06.2021
  • Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
  • Developed and implemented new operational procedures to reduce waste, resulting in cost savings for the department.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Supervised baking and general production to drive sales and monitor overhead expenses.
  • Taught specialized skills, methods and techniques and delegated assignments to bakery associates to maximize department productivity and profits.
  • Maintained a clean and organized workspace, adhering to food safety regulations and company standards at all times.
  • Maintained and controlled inventory of baked goods.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Made deliveries using company vehicle, maintaining safety and confidentiality standards.

Lead Baker

Nothing Bundt Cakes
02.2019 - 03.2020
  • Ensured consistent quality control measures were followed throughout the baking process for excellent results every time.
  • Adhered to food safety regulations while handling ingredients, ensuring top-notch hygiene standards were maintained.
  • Enhanced customer satisfaction by providing high-quality baked goods and exceptional service.
  • Reduced employee turnover by creating strong relationships within the team and addressing any concerns promptly.
  • Streamlined production processes for increased efficiency and consistency in product quality.
  • Managed inventory and ingredient ordering to ensure minimal waste and optimal freshness.
  • Trained new staff members on baking techniques, equipment use, and safety protocols for successful integration into the team.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.

Education

Some College - Liberal Arts And Sciences

Austin Peay State University
Clarksville, TN

High School Diploma -

Springfield High School
05-2015

Skills

  • Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Publisher)
  • Goal driven
  • Customer service
  • Resourceful
  • Organized
  • Scheduling
  • Time management
  • Fast Learner
  • Data entry
  • Computer skills
  • Office administration and support
  • Critical thinking

Timeline

Administrative Assistant

P.M. Lighting, LLC
06.2021 - Current

Assistant Bakery Manager

Nothing Bundt Cakes
03.2020 - 06.2021

Lead Baker

Nothing Bundt Cakes
02.2019 - 03.2020

Some College - Liberal Arts And Sciences

Austin Peay State University

High School Diploma -

Springfield High School

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Sarah Gail Tucker