Sarai Tracy
Eagleville
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Single Tree BBQ. Proven ability to enhance guest engagement and satisfaction through personalized service and effective communication. Experienced in cash handling and fostering positive relationships, ensuring a welcoming atmosphere in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server
Single Tree BBQ
02.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Trainer
Tracy Equestrian
06.2021 - Current
- Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form, and skills.
- Prepared horses for specific competitions or tasks.
- Instructed students in horsemanship and specific riding skills in both English and Western riding styles.
- Increased clients'' satisfaction with tailored training programs for individual horses based on their unique needs.
Barista
Mama's Java
02.2024 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Bachelor of Science - Marketing
Middle Tennessee State University
Murfreesboro, TN05-2028
High School Diploma -
Liberty University Online Academy
Lynchburg, VA06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
Timeline
Server
Single Tree BBQ
02.2025 - Current
Barista
Mama's Java
02.2024 - 10.2024
Trainer
Tracy Equestrian
06.2021 - Current
Bachelor of Science - Marketing
Middle Tennessee State University
High School Diploma -
Liberty University Online Academy
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