A sincere, hardworking professional with over 8+ years of experience in IT industry which includes designing, developing, testing, implementing mainframe applications and also in networking. Talented in analysing customer requirements and developing high- performance applications utilizing various technologies and tools. Possesses strong knowledge of programming languages and databases, as well as exceptional problem solving, communication and documentation skills.
• Project: ACS
• Technology - COBOL, JCL, Db2 and VSAM
• Attending meeting and understanding requirements in the form of service requests.
• Preparing Unit test plan for minor enhancements.
• Involving code retrieval and code changes according to design and standards.
• having good knowledge on the production support activities.
• Preparing test data for all test cases in UTP and testing.
• Preparing Unit test results form with supporting documents.
• Involved in 24/7 shift support activity
• Involved in Job Monitoring.
• Involved in job Scheduling.
• LTE/3G site creation and configuration.
• Configuration of scripts for LTE/3G newly integration sites.
• Supporting Field Level requirements as and when raised.
• Network Monitoring & Troubleshooting.
• 3G/LTE alarms clearing as and when raised.
• Rollout for 3G & 4G (site creation, neighbors’ definition, license distribution).
• Site migrations / ATM to IP conversion as per the plan.
• Maintain records of respective network element’s data.
• Coordinate with Problem management and Change Management Team.
• Ensure that incidents are quickly communicated / escalated to the business community by engaging with the relevant teams for all clusters impacted by an incident. Engage with key stakeholders as required to support the recovery of Major Incidents.
Project: AT&T
• Technology - LTE
• Tools Used - NetAct Tool - CM Operation Manager, CM Editor, Monitor Tool, Putty, License Manager, Software Manager, BTS Manager.
RESPONSIBILITIES: -
• LTE site Integration and configuration (NSB).
• SMM Integration and Configuration
• SMM Alarm troubleshooting
• CRAN (Centralized RAN) NSB Integration and Troubleshooting
• Providing Remote support for New Carrier Integration and Site/Antenna reconfiguration.
• Supporting Field Level requirements as and when required.
• Validating and troubleshooting RET/TMA
• Remote support for RRH swap and RRH upgrade
• End to End troubleshooting of LTE alarms by coordinating Filed Technicians on site • Supporting field tech for PIM test, VQA test and NEA Testing