Sarathagangaram Poovaiah
Senior Service delivery manager.
Chennai
Summary
Results-driven ERP Project Delivery Manager with 18 years of overall experience, including 8+ years in delivery management, specializing in Workday and Oracle PeopleSoft implementations across the manufacturing and healthcare sectors. Demonstrated success in leading large-scale ERP rollouts, business process transformations, and AMS engagements using Agile and Waterfall methodologies. Certified Workday HCM Pro professional with a strong track record of delivering projects on time, within budget, and aligned with business goals.
Expert in stakeholder management, risk mitigation, data migration, and post-implementation support, with a deep understanding of automation, AI-driven delivery accelerators, and process simplification to enhance operational efficiency. Adept at reporting and visualization for executive leadership, and recognized for consistently driving user adoption, continuous value generation, and long-term ERP success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Manager
Cognizant Technology Solutions
12.2013 - Current
- Acted as a key liaison between onsite and offshore teams, ensuring smooth communication, alignment, and high-quality deliverables in HCM project environments.
- Successfully managed multiple PeopleSoft and HCM delivery projects, consistently maintaining high customer satisfaction and adherence to SLAs.
- Oversaw the timely delivery of system enhancements, change requests, and functional upgrades across global HR systems.
- Led major data conversion efforts, including large-scale migration from PeopleSoft to Oracle HCM, ensuring data integrity, accuracy, and compliance with global HR standards.
- Served as a core member of the data conversion team for Europe rollout; traveled onsite to Germany for business engagement and knowledge transfer.
- Successfully implemented the PeopleSoft HCM system for the Europe region, including end-to-end requirement gathering, fit-gap analysis, and user acceptance testing.
- Recommended HCM best practices and delivered optimized solutions by eliminating unnecessary customizations and leveraging delivered functionality.
- Collaborated with cross-functional teams to gather, analyze, and document business requirements, supporting both implementation and AMS projects.
- Developed automated solutions (e.g., Excel macros) to streamline processes such as PeopleSoft tree creation, improving efficiency and reducing manual errors.
- Led the successful re-implementation of PeopleSoft HCM for a major region, ensuring minimal disruption and full data reconciliation.
- Mentored technical and functional team members, supporting issue resolution, knowledge sharing, and skill development.
- Owned team deliverables and played a critical role in program efficiency, resource planning, and milestone tracking.
- Drove continuous improvement by identifying optimization areas, recommending enhancements, and implementing feedback loops.
- Led data conversion metrics reporting across iterations, ensuring consistency, accuracy, and alignment with business validation criteria.
- Validated data quality post-conversion through custom reports and dashboards, providing business stakeholders with actionable insights.
- Collaborated with senior leadership to align project goals with organizational strategy, and customer expectations.
- Established and maintained strong client relationships, contributing to repeat business and long-term engagement success.
- Defined and implemented operational standards, delivery governance, and quality control processes across projects.
- Effectively managed project budgets, resource allocations, and cost controls, while achieving key financial and delivery objectives.
- Championed innovation and automation within delivery teams, leading to improved productivity, reduced errors, and faster time to value.
Senior Applications Engineer
Oracle India Pvt Ltd
09.2012 - 12.2013
- Responsible for creating new development/Enhancement which includes new objects such as Page,component, application engine and file layout.
- Worked in one of the Big legislative changes recently amended UK RTI (Real time Information).
- Created Magor EDI interface applying Filelayout and application engine.
- Responsible for fixing the existing bugs.
- Created Several automation to increase the productivity using Excel VBA.
- Co ordinating the development activity among the team and meeting the delivery deadline.
- Organization: Oracle India Pvt Ltd
Senior Consultant
Honeywell Technology Solutions
02.2011 - 09.2012
- Developed and implemented new objects including Component Interface, SQR, and Application Engine programs.
- Created Single Sign-On (SSO) across multiple applications within the portal using PeopleCode.
- Designed reusable utility applications using Application Engine and Unix shell scripts for SFTP file transfers.
- Conducted fit-gap analysis to align current systems with new PeopleSoft features.
- Retrofitted custom SQRs from version 8.3 to 9.1, ensuring compatibility and performance.
- Analyzed and created functional specifications for existing custom interfaces and new requirements.
- Owned the entire scheduling module, managing end-to-end processes for the entire interface.
- Collaborated with extended teams to resolve issues and ensure seamless project execution.
- Served as the techno-functional single point of contact for PeopleSoft-related integration issues.
- Led a 3-member team, coordinating tasks and ensuring timely delivery.
- Implemented Role-Based Access Control (RBAC) security projects, enhancing compliance, quality, and efficiency.
- Conducted row-level security analysis to provide data security as per business rules.
- Developed several productivity automations using VBA and Excel, benefiting business users and IT teams.
- Performed extensive work on PS-Query, creating ad-hoc queries for reporting purposes.
- Regularly interacted with different teams to discuss and document business requirements.
- Organization: Honeywell Technology Solutions & Trigent
Senior Software Engineer
Trigent Software limited
02.2010 - 02.2011
- Developed and implemented new objects including Component Interface, SQR, and Application Engine programs.
- Created Single Sign-On (SSO) across multiple applications within the portal using PeopleCode.
- Designed reusable utility applications using Application Engine and Unix shell scripts for SFTP file transfers.
- Conducted fit-gap analysis to align current systems with new PeopleSoft features.
- Retrofitted custom SQRs from version 8.3 to 9.1, ensuring compatibility and performance.
- Analyzed and created functional specifications for existing custom interfaces and new requirements.
- Owned the entire scheduling module, managing end-to-end processes for the entire interface.
- Collaborated with extended teams to resolve issues and ensure seamless project execution.
- Served as the techno-functional single point of contact for PeopleSoft-related integration issues.
- Led a 3-member team, coordinating tasks and ensuring timely delivery.
- Implemented Role-Based Access Control (RBAC) security projects, enhancing compliance, quality, and efficiency.
- Conducted row-level security analysis to provide data security as per business rules.
- Developed several productivity automations using VBA and Excel, benefiting business users and IT teams.
- Performed extensive work on PS-Query, creating ad-hoc queries for reporting purposes.
- Regularly interacted with different teams to discuss and document business requirements.
- Organization: Honeywell Technology Solutions & Trigent
Software engineer
Hexaware Technologies
09.2007 - 01.2010
- Worked in more than 5 major enhancements.new & customized PeopleSoft components
- Created/Modified Application Engines.Worked in Customizing the Integration broker.
- PS queries implemented with different level of online security options (Permission list, Roles)
- Implemented provision for ad-hoc reporting against the Oracle inventory database using PS Query
- Created utility scripts in UNIX.Worked in scheduling the unix jobs in Autosys job.
- Worked as a Metrics Co-Coordinator to send the progression of the project’s Process compliance.
- Organization: Hexaware Technology Solutions
Education
Master of Business Administration (MBA) -
Madurai Kamaraj University
Master of computer Application (MCA) - undefined
Madurai Kamaraj University
Bachelor of Science (B.Sc Physics) - undefined
Madurai Kamaraj University
Skills
- Workday HCM expertise
- Stakeholder communication
- Requirements gathering and gap analysis
- Business process mapping & reengineering
- ERP configuration knowledge
- Cloud vs on-premise deployments
- System integration and middleware concepts
- Vendor and partner management
- KPIs and performance tracking
- Continuous improvement mindset
Awards & Recognition
Team Excellance in Honeywell Technology Solutions, Innovator in Cognizant Technology Solutions., Guding light awards couple of time in Cognizant Technology Solutions., Functional excellance Award couple of times from Client., Delivery Excellance Award from Client., Excellence in Service Award from Client.
Certification
Workday HCM pro
Timeline
Workday HCM pro
02-2025
Senior Manager
Cognizant Technology Solutions
12.2013 - Current
Senior Applications Engineer
Oracle India Pvt Ltd
09.2012 - 12.2013
Senior Consultant
Honeywell Technology Solutions
02.2011 - 09.2012
Senior Software Engineer
Trigent Software limited
02.2010 - 02.2011
Software engineer
Hexaware Technologies
09.2007 - 01.2010
Master of computer Application (MCA) - undefined
Madurai Kamaraj University
Bachelor of Science (B.Sc Physics) - undefined
Madurai Kamaraj University
Master of Business Administration (MBA) -
Madurai Kamaraj University