Summary
Overview
Work History
Education
Skills
Technical Platforms
Personal Traits
Additional Skills
Timeline
Generic

Saravanan Balasundar

Chennai

Summary

Results-driven Process coach-AR with more than 9 years of experience in medical billing, accounts receivable, and team management. Proven track record of improving revenue cycle efficiency, reducing AR days, and enhancing client satisfaction.

Professional with significant experience in coaching and process improvement, ready to excel in this role. Demonstrates strong focus on team collaboration and achieving results. Known for effective problem-solving, adaptability, and clear communication. Consistently ensures high standards and reliability in dynamic environments.

Overview

12
12
years of professional experience

Work History

Process Coach- AR

Omega Healthcare Management services pvt ltd
07.2022 - 07.2025
  • Develop and implement quality control processes and procedures
  • Collaborate with teams to provide training and guidance on quality control processes.
  • Recommend process improvements to optimize efficiency and effectiveness

Senior Executive

Global Healthcare Solutions pvt ltd
12.2017 - 09.2021
  • Worked as PI (personal injury) specialist to respond attorney mails and involved in payment negotiations for Auto claims.
  • Addressing past due invoices and minimised number of unpaid accounts.
  • Successfully led a high-impact project that yielded significant revenue growth.

Senior Revenue Cycle Executive

Access Healthcare
07.2015 - 07.2016
  • Review and analyze hospital billing claims for accuracy and completeness.
  • Identify and resolve billing discrepancies, denials, and underpayments.

Omega Healthcare Management services pvt ltd
01.2014 - 02.2015
  • Make outbound calls to patients, insurance providers, and other parties to resolve outstanding balances.
  • Process payments, refunds, and adjustments

Education

Higher National Diploma - Nautical Science

Glasgow College Of Nautical Studies

Higher Secondary - undefined

RPC Matriculation

Skills

  • Accounts receivable oversight
  • Payment posting accuracy
  • PI Specialist
  • EHR management
  • Problem-solving expertise
  • Insurance policy expertise
  • Agile coaching
  • Coaching techniques
  • Teamwork and collaboration

Technical Platforms

  • Billing and EHR
  • Carecloud, Cymetrix, Dr Chrono, Open practice solutions, Sequel Med, Advanced MD, Allscripts PM, Nextgen or Healthfusion, ECW, Practice Velocity etc.
  • Clearing house platforms
  • TriZetto, Emdeon, Availity, Waystar. Proficiency in healthcare insurance provider web portals

Personal Traits

  • Detail-oriented
  • Problem-solver
  • Persistent
  • Strong customer service skills
  • Quality-focused
  • Continuous learner

Additional Skills

Proficient in Microsoft Office, specifically Excel, where I create and analyze spreadsheets to track accounts receivable. Skilled in pivot tables, data filtering, and formula writing.

Timeline

Process Coach- AR

Omega Healthcare Management services pvt ltd
07.2022 - 07.2025

Senior Executive

Global Healthcare Solutions pvt ltd
12.2017 - 09.2021

Senior Revenue Cycle Executive

Access Healthcare
07.2015 - 07.2016

Omega Healthcare Management services pvt ltd
01.2014 - 02.2015

Higher Secondary - undefined

RPC Matriculation

Higher National Diploma - Nautical Science

Glasgow College Of Nautical Studies

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Saravanan Balasundar