Saravanan Balasundar
Chennai
Summary
Results-driven Process coach-AR with more than 9 years of experience in medical billing, accounts receivable, and team management. Proven track record of improving revenue cycle efficiency, reducing AR days, and enhancing client satisfaction.
Professional with significant experience in coaching and process improvement, ready to excel in this role. Demonstrates strong focus on team collaboration and achieving results. Known for effective problem-solving, adaptability, and clear communication. Consistently ensures high standards and reliability in dynamic environments.
Overview
12
12
years of professional experience
Work History
Process Coach- AR
Omega Healthcare Management services pvt ltd
07.2022 - 07.2025
- Develop and implement quality control processes and procedures
- Collaborate with teams to provide training and guidance on quality control processes.
- Recommend process improvements to optimize efficiency and effectiveness
Senior Executive
Global Healthcare Solutions pvt ltd
12.2017 - 09.2021
- Worked as PI (personal injury) specialist to respond attorney mails and involved in payment negotiations for Auto claims.
- Addressing past due invoices and minimised number of unpaid accounts.
- Successfully led a high-impact project that yielded significant revenue growth.
Senior Revenue Cycle Executive
Access Healthcare
07.2015 - 07.2016
- Review and analyze hospital billing claims for accuracy and completeness.
- Identify and resolve billing discrepancies, denials, and underpayments.
Omega Healthcare Management services pvt ltd
01.2014 - 02.2015
- Make outbound calls to patients, insurance providers, and other parties to resolve outstanding balances.
- Process payments, refunds, and adjustments
Education
Higher National Diploma - Nautical Science
Glasgow College Of Nautical Studies
Higher Secondary - undefined
RPC Matriculation
Skills
- Accounts receivable oversight
- Payment posting accuracy
- PI Specialist
- EHR management
- Problem-solving expertise
- Insurance policy expertise
- Agile coaching
- Coaching techniques
- Teamwork and collaboration
Technical Platforms
- Billing and EHR
- Carecloud, Cymetrix, Dr Chrono, Open practice solutions, Sequel Med, Advanced MD, Allscripts PM, Nextgen or Healthfusion, ECW, Practice Velocity etc.
- Clearing house platforms
- TriZetto, Emdeon, Availity, Waystar. Proficiency in healthcare insurance provider web portals
Personal Traits
- Detail-oriented
- Problem-solver
- Persistent
- Strong customer service skills
- Quality-focused
- Continuous learner
Additional Skills
Proficient in Microsoft Office, specifically Excel, where I create and analyze spreadsheets to track accounts receivable. Skilled in pivot tables, data filtering, and formula writing.
Timeline
Process Coach- AR
Omega Healthcare Management services pvt ltd
07.2022 - 07.2025
Senior Executive
Global Healthcare Solutions pvt ltd
12.2017 - 09.2021
Senior Revenue Cycle Executive
Access Healthcare
07.2015 - 07.2016
Omega Healthcare Management services pvt ltd
01.2014 - 02.2015
Higher Secondary - undefined
RPC Matriculation
Higher National Diploma - Nautical Science
Glasgow College Of Nautical Studies
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