SARAVANAN V

• Installed, configured, tested and maintained operating systems, application software, and system management tools.
• Initiated process improvement initiatives that resulted in faster response times to user requests and concerns.
• Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
• Managed life cycle replacement of hardware and software.
• Coordinated secure system access of users to various department systems and platforms.

1 : Sales and Business Development:

• Generating leads and acquiring new customers for personal loan products.

2 : Loan Processing and Underwriting:

• Reviewing loan applications and supporting documentation to assess applicants creditworthiness.
• Analyzing financial statements, credit reports, and other relevant information to make lending decisions.

3 : Customer Relationship Management:

• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Educating customers about loan products, terms, and conditions.

4 : Documentation and Compliance:

• Ensuring completeness and accuracy of loan documentation.
• Verifying identity, income, employment, and other relevant information provided by loan applicants.

5 : Reporting and Analysis:

• Generating reports on loan disbursements, sales performance, delinquency rates, and other key metrics.