SARIKA K
Knoxville
Summary
Analytical and detail-oriented Data Analyst with over 5 years of experience transforming complex healthcare, operational, and customer datasets into actionable insights that support physician outreach, referral optimization, and strategic decision-making. Expert in Tableau, Power BI, SQL, Excel, and Python, with a strong foundation in data mining, forecasting, and KPI analytics. Adept at validating data quality, interpreting healthcare trends, and presenting insights clearly to clinical leaders, physician liaisons, and management. Proven ability to support high-impact outreach programs, streamline reporting processes, and enhance organizational efficiency through accurate, meaningful data.
Overview
7
7
years of professional experience
Work History
Data Analyst
Express Scripts
MN
10.2024 - Current
- Designed and maintained interactive Tableau dashboards tracking referral-related KPIs, product utilization, and healthcare behavior trends to support leadership and outreach needs.
- Processed, cleaned, and validated large datasets to ensure accurate insights for forecasting, utilization analysis, and strategic planning.
- Performed data mining to extract and structure healthcare product and customer behavior data, identifying patterns and driving targeted outreach strategies.
- Delivered timely weekly and monthly analytical reports supporting operational decisions and performance tracking for clinical and business stakeholders.
- Transformed raw datasets into structured visual reports, enabling stakeholders to clearly understand year-over-year trends, service gaps, and referral flow patterns.
- Partnered with cross-functional teams to present insights, refine requirements, and enhance analytics alignment with organizational priorities.
Data Analyst
Marcellus Infotech
India
05.2022 - 04.2023
- Developed Tableau dashboards analyzing customer satisfaction, service performance, and cost-center metrics to uncover patterns influencing outcomes.
- Gathered and integrated data from SQL systems, surveys, and Google Sheets to support multi-source analytics, demographic reporting, and KPI tracking.
- Built forecasting models using historical trends to support resource planning and outreach prioritization efforts.
- Conducted detailed data cleansing, validation, and consistency checks to maintain reporting accuracy across Tableau Server refresh cycles.
- Delivered ad-hoc reports and insights to management, improving visibility into performance issues and aiding strategic improvements.
- Collaborated weekly with leaders and cross-functional groups to align reporting requirements, prioritize tasks, and support analytics for outreach initiatives.
Data Analyst
Grasp Technologies
India
05.2019 - 07.2022
- Supported analytics and reporting projects by gathering business requirements, documenting reporting specifications, and producing workflow and process diagrams.
- Performed data mining and SQL-based extraction to support reporting needs, validate data accuracy, and provide insights for decision-makers.
- Evaluated performance trends, identified gaps, and prepared recommendations based on historical analysis and operational data.
- Managed testing, defect tracking, and quality assurance processes to ensure accurate and reliable reporting deliverables.
- Worked collaboratively across teams to maintain documentation, streamline workflows, and support communication for data-driven initiatives.
Education
Master of Science - Information Technology Management
Indiana Wesleyan University
01.2025
Bachelor of Science -
Palamuru University
Skills
- Healthcare Analytics
- Referral Trend Analysis
- Utilization Analytics
- Tableau
- Power BI
- Excel (Advanced)
- SQL
- Python
- Data Mining
- Forecasting
- Data Validation
- Trend Reporting
- CRM Reporting
- EMR/HIE Familiarity
- Provider Demographics
- Stakeholder Communication
- Requirements Gathering
- Project Support
- R
- SAS
- Looker Studio
- ThoughtSpot
- SQL Server
- Oracle
- PostgreSQL
- DB2
- Teradata
- SSIS
- Alteryx
- Tableau Prep
- Informatica
- Splunk
- AWS
- Jira
- Confluence
- Visio
- SharePoint
Open To
Hybrid/Remote Roles
Timeline
Data Analyst
Express Scripts
10.2024 - Current
Data Analyst
Marcellus Infotech
05.2022 - 04.2023
Data Analyst
Grasp Technologies
05.2019 - 07.2022
Master of Science - Information Technology Management
Indiana Wesleyan University
Bachelor of Science -
Palamuru University