Summary
Overview
Work History
Education
Skills
Disclaimer
STRENTH AND ACHIEVEMENTS:
Timeline
Generic

SATHEES KUMAR

SALES MANAGER
Madurai

Summary

To obtain a position that will enable me to use my strong organizational skills, award-winning educational background and ability to work well with people.

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience
1
1
Language

Work History

Manager – Sales and Service

SD Healthcare, Madurai
09.2018 - Current
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Accomplished multiple tasks within established timeframes.

Service Incharge (BPL Medical Technologies)

Medic-Care Electronics, Madurai
06.2015 - 08.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
  • Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
  • Developed strong relationships with vendors, negotiating favorable terms for equipment purchases and service contracts.
  • Resolved customer complaints in prompt, polite and professional approach.

Junior Engineer

ATR SOLAR, Madurai
02.2014 - 04.2015
  • Supervising of solar power plant installation work.

Education

B.E. - Electrical and Electronics Engineering

Sethu Institute of Technology
01.2013

Higher Secondary School -

AV Higher Secondary School, Paramakudi
01.2009

Skills

    Team leadership

    Operations management

    Strategic planning

    Decision-making

    Time management

    Performance management

    Business development

    Customer relationship management (CRM)

    Sales management

    Multitasking Abilities

Disclaimer

Hereby, I confirm that the above given information are true to best of my knowledge.

STRENTH AND ACHIEVEMENTS:

  • Innovative & optimistic attitude.
  • Amenable & flexible in all conditions.
  • Hardworking & Honesty

Timeline

Manager – Sales and Service

SD Healthcare, Madurai
09.2018 - Current

Service Incharge (BPL Medical Technologies)

Medic-Care Electronics, Madurai
06.2015 - 08.2018

Junior Engineer

ATR SOLAR, Madurai
02.2014 - 04.2015

B.E. - Electrical and Electronics Engineering

Sethu Institute of Technology

Higher Secondary School -

AV Higher Secondary School, Paramakudi

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