Organized Agency Manager with dedication to delivering high levels of client satisfaction and generating loyal clientele. Constructed annual budgets for agency spending, capital improvements and operating costs.
Overview
10
10
years of professional experience
Work History
Senior Agency Manager
Care Health Insurance Pvt Ltd
Adyar, Chennai
02.2019 - Current
Implemented comprehensive risk management protocols, minimizing exposure to potential financial loss while protecting company assets.
Negotiated advantageous contracts with key partners, securing favorable terms that contributed to agency profitability.
Streamlined internal processes for increased efficiency, resulting in improved customer satisfaction and higher retention rates.
Increased agency revenue by implementing effective sales strategies and cultivating strong client relationships.
Executive – Customer Service
Exide Life Insurance
Chennai, Tamilnadu India
07.2017 - 12.2018
Cash handling, Customer Service, New Form login, ORM handling, Issues handling, Branch Management, Petty cash handlying, MIS file handling, SR Queries handling, NB ORM Issue
CASHIER
TATA AIA LIFE INSURANCE
Chennai, Tamilnadu India
06.2014 - 10.2016
Cash handling, Customer service, MIS file Handling, Lead creating, Petty cash handling, Customer queries handling to resolve the problem, SR handling
Education
B.Com - Accounts and Financing
S.C.P. Jain College
Chennai, Tamilnadu
04.2013
HSC -
St Peter’s Higher Secondary School
Chennai, Tamilnadu
04.2010
SSLC -
St Peter’s Higher Secondary School
Chennai, Tamilnadu
04.2008
Skills
Training and mentoring
Data-driven decision-making
Sales strategy development
Staff Development
Disclaimer
I hereby declare that all the information furnished above is correct to best of my knowledge.