Business leader with 10+ years of experience in operations, supply chain, eCommerce, B2B, B2C, and technology-driven business transformation. Expertise in scaling businesses, optimizing operations, and leveraging technology to drive growth across multiple industries.
Strategic Operations & Business Growth – Successfully managed and scaled multi-location operations, optimizing efficiency, profitability, and customer experience.
B2B & B2C Expertise – Extensive experience in enterprise sales, vendor management, and consumer retail, serving businesses, institutions, and end customers.
Supply Chain & Logistics – Led warehouse management, procurement, and last-mile delivery, ensuring streamlined inventory and cost-effective logistics.
Technology & Digital Transformation – Strong understanding of eCommerce platforms, SaaS solutions, automation, and product development, integrating tech to enhance business operations.
Cross-Functional Leadership – Managed teams of 50+, across sales, finance, marketing, operations, and technology, driving efficiency and collaboration.
Process Optimization & Cost Efficiency – Expertise in centralized purchasing, financial planning, and workflow automation, ensuring sustainable business growth.
New Market Expansion & GTM Strategy – Successfully launched new business models, including subscription-based services, hyper local delivery, and digital marketplaces.
Now seeking opportunities to lead and scale operations, digital transformation, and business strategy in eCommerce, logistics, retail, or any tech-driven vertical that aligns with my expertise.
Overview
20
20
years of professional experience
14
14
years of post-secondary education
4
4
Languages
Work History
Founder & Director
MK Retail Solutions Pvt Ltd
Chennai
11.2014 - Current
Company Overview: As the Founder & Director of MK Retail Solutions Private Ltd, I have built and scaled a multi-vertical retail and B2B supply business, specialising in grocery, fruits & vegetables, and large-scale procurement.
Scaled MK Retail Solutions into a trusted B2B and retail supply chain partner, catering to industrial canteens, hotels, factories, and corporate kitchens
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Established a successful business by identifying market needs and developing innovative solutions.
Implemented efficient operational processes to optimize productivity and resource allocation.
Created organization's mission and vision statements for use by employees.
Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.
Developed high-impact growth strategies to enhance customer experience, optimize logistics, and improve business efficiency
Successfully managed multiple verticals, ensuring scalability, profitability, and streamlined operations
Led end-to-end procurement, inventory management, and vendor negotiations, ensuring cost-effective and on-time deliveries
Achieved a 15% reduction in procurement costs while maintaining high-quality supply standards
Built robust supply chain networks for seamless bulk deliveries to large-scale businesses
Hands-on experience with open-source eCommerce platforms like Shopify, OpenCart, and various CRM tools to enhance sales and customer management
Implemented Inventory Management Systems – IMS, Enterprise Resource Planning – ERP, and POS solutions to streamline operations
Developed mobile apps and digital solutions for retail and B2B order management, improving efficiency and customer engagement
Led cross-functional teams to improve efficiency, optimize workflows, and drive innovation across departments
Built and maintained strong B2B partnerships, ensuring long-term growth and market expansion
Passion, Intelligence, energy, and integrity are my core strengths
Whether it's operations, sales, finance, or technology, I take ownership, outperform expectations, and deliver results
Senior Software Engineer
Pramati Technologies
Chennai
10.2008 - 05.2014
Company Overview: A technology company that focuses on software development
Developed and maintained various web applications as a Front-End Developer
Utilized HTML, CSS, JavaScript, and front-end frameworks to build dynamic and interactive user interfaces
Collaborated with UX/UI designers to ensure visually appealing and user-friendly web applications
Implemented responsive design principles for accessibility on various devices
Built reusable UI components and maintained a consistent design system to improve the user experience
Debugged and resolved cross-browser compatibility issues and performance problems
Worked closely with Back-End Developers to ensure seamless integration of frontend and back-end components
A technology company that focuses on software development
Engineer
Aptech Software Ltd / Hughes Systique Corporation
Gurugram
08.2005 - 10.2008
Developed interactive e-learning modules using Adobe Flash for global clients (Europe, Japan, China, and the US).
Designed and implemented animations, simulations, and interactive learning experiences.
Integrated SCORM and AICC compliance for LMS compatibility.
Worked closely with instructional designers to translate storyboards into engaging digital content.
Optimized Flash-based content for performance and accessibility.
Collaborated with multimedia teams to enhance UI/UX in e-learning applications.
Conducted debugging, testing, and quality assurance to ensure seamless learning experiences.
Developed Flash Lite-based mobile applications for the telecom industry.
Created social networking mobile apps with interactive UI/UX features.
Optimized applications for feature phones and early smartphone platforms.
Integrated multimedia elements like video, animations, and interactive graphics into mobile apps.
Worked with telecom service providers to develop value-added services (VAS) applications.
Conducted testing, debugging, and performance optimization for mobile app deployment.
Education
Bachelor of Technology - Electrical, Electronics And Communications Engineering
National Institute of Technology Kurukshetra
Kurukshetra
08.2000 - 05.2014
Skills
E- Commerce & Retail Strategy
Supply Chain & Logistics Management
Vendor & Procurement Management
Go-To-Market Strategy
Warehouse & Inventory Optimization
Team Leadership & Operations Management
Product Development & Scaling
Process Automation & Optimization
B2B & B2C Sales Strategy
Data-Driven Decision Making
Timeline
Founder & Director
MK Retail Solutions Pvt Ltd
11.2014 - Current
Senior Software Engineer
Pramati Technologies
10.2008 - 05.2014
Engineer
Aptech Software Ltd / Hughes Systique Corporation
08.2005 - 10.2008
Bachelor of Technology - Electrical, Electronics And Communications Engineering
National Institute of Technology Kurukshetra
08.2000 - 05.2014
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