Summary
Overview
Work History
Education
Skills
Awards
ACCOLADES
PERSONAL SKILLS
Timeline
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Sathish Kumar K

Automation Lead
Chennai

Summary


Professional automation expert with proven track record in deploying automation technologies. Skilled in designing and executing automation strategies that improve productivity and reduce manual intervention. Relied upon for team collaboration and adapting to dynamic project requirements, ensuring high-quality results and seamless operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Automation Lead

Amazon
12.2023 - Current
  • Lead the automation and standardization of operational support processes for WW Promotions to ensure consistent and efficient operations.
  • Supervise SOP-driven activities related to configuration changes, troubleshooting and the standardization and documentation of ticketing support.
  • Develop and implement annual plans and strategies, maintaining operational rigor and identifying opportunities for automation to enhance process efficiency.
  • Establish and achieve key performance indicators for functional activities, ensuring they align with organizational goals.
  • Collaborate with operations and technology teams to design & implement scalable solutions, ensuring the security, integrity & safety of systems & data.
  • Work closely with peers & stakeholders across various functions to accomplish business objectives & promote continuous improvement.
  • Lead the management of critical incidents & service requests, overseeing the resolution of major incidents from start to finish within SLA & coordinating with cross-functional teams to expedite technical recovery.
  • Conduct in-depth analysis of complex business process requirements, offering suitable system solutions & identifying, interpreting, validating & documenting customer requirements.
  • Plan & schedule implementation activities with stakeholders, prepare & update customer requirements specifications, inform R&D of customizations & create data conversion specifications.
  • Ensure projects are completed as planned by maintaining & updating project plans, monitoring project finances & profitability, scheduling resources, forecasting revenue per project & approving expense reports & timesheets .Verify that applications & methodologies are aligned with business needs through rigorous requirement analysis &validation.
  • Identify opportunities for process automation & technological enhancements to optimize pricing analysis,leading the analysis,development,implementation &adoption of technology solutions to meet business objectives.

Automation Specialist

Amazon
04.2022 - 11.2023
  • As an automation specialist, I examine and approve the code implemented by the automation analyst.
  • I write SQL queries in Hubble to query and export all of the data needed to evaluate the impact of team efforts.
  • Create and execute appropriate quality plans, project plans, test strategies, and processes for development activities in concert with business and project management efforts.
  • Owning specific regions, programs on coaching and development for new hires, and team engagement activities.
  • Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.


Automation Analyst

Amazon
08.2020 - 03.2022
  • Works with business stakeholders to deliver on operational tasks/projects.
  • Deliver results that meet or exceed expectations & understands how the business operates and suggests changes to improve the process.
  • Research on the availability and extraction of keys required for automation.
  • Single Point of Contact for MENA region.
  • New automation integration using XPath, Regex & XML.
  • Detailed report analysis on productive automated &semi-automated results and business impact for every month using Excel and SQL.
  • Code push and production check after configuring an process in Automation channel.
  • Regular check on existing code to surface and fix bugs from the data queried from Hubble and Quicksight dashboard.
  • On Daily basis, Mis-map's were allocated to the respective POC using SQL and EXCEL.
  • Reduced error rates by identifying bottlenecks in existing workflows and applying appropriate automation strategies.
  • Trained end-users on new automation tools and processes, ensuring seamless adoption across various departments within the organization.

Retail Associate

Amazon
11.2018 - 06.2020
  • Met and exceeds the set productivity and accuracy targets on Monthly cadence.
  • Created ad-hoc operational reports, status updates on a requirement basis.
  • Carried out tactical issue based on communications with internal teams.
  • Implemented process improvements ideas that helped the team achieve metrics and resolve long term problems.
  • Was an SME on business quality processes.

Education

Bachelor of Engineering - Mechanical Engineering

Prince Dr.K Vasudevan College of Engineering And Technology
Chennai, India
01.2015 - 01.2019

Skills

Project management

Team management

Team Player

Reliable and professional

SQL(MySQL)

MS-Excel

Xpath

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Awards

ROOKIE MANAGER AWARD| May 2024 | March 2025, 

STELLAR AWARD Amazon  October 2021 | August 2023

STAR OF THE MONTH  | May 2019 | January 2020



ACCOLADES

  • Participated in State-level Spell-Bee Competition .
  • Organized and participated in inter college events.

PERSONAL SKILLS

  • Positive Attitude
  • Excellent in maintaining interpersonal relationship
  • Self-motivated
  • Good Leadership qualities.

Timeline

Automation Lead

Amazon
12.2023 - Current

Automation Specialist

Amazon
04.2022 - 11.2023

Automation Analyst

Amazon
08.2020 - 03.2022

Retail Associate

Amazon
11.2018 - 06.2020

Bachelor of Engineering - Mechanical Engineering

Prince Dr.K Vasudevan College of Engineering And Technology
01.2015 - 01.2019

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