Sangeetha Mohan
Namakkal
Summary
Expert retail sales professional offering 5 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front-end cashiers.
Overview
9
9
years of professional experience
Work History
Cashier Manager
VJ Materials Mart
02.2019 - 02.2024
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Monitored areas for security issues and safety hazards.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared and submitted monthly billing reports to management for financial overview.
- Streamlined billing processes for improved efficiency and reduced errors, implementing new software solutions.
- Maintained strict confidentiality of client financial information, adhering to relevant data protection laws and company policies.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Organized digital filing systems for efficient retrieval of client documentation during internal or external audits as necessary.
- Handled day-to-day accounting processes to drive financial accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Auto Finance Supervisor
Kumaraguru Auto Finance
01.2015 - 01.2019
- Assessed market trends in order to recommend competitive financing products that appeal to customers and drive growth for the business.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Evaluated current technology systems used in managing auto loans, implementing upgrades when necessary to improve functionality.
- Maintained up-to-date knowledge of regulatory changes affecting the auto finance industry, adapting practices accordingly to mitigate potential risks.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
Education
B.Ed(CS) - Computer Science
K.S.R College of Education
Tiruchengode, India04.2011
Bachelor of Arts - Computer Applications
Kongu Arts & Science College
Erode04.2010
Skills
- Cost Control
- Time Management
- Employee Management
- Administration and Reporting
- Cash handling and management
- Cash Register Operation
- Computer Skills
- Cash handling expertise
- Bank Deposit Preparation
- Financial Management
Languages
Tamil
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Cashier Manager
VJ Materials Mart
02.2019 - 02.2024
Auto Finance Supervisor
Kumaraguru Auto Finance
01.2015 - 01.2019
B.Ed(CS) - Computer Science
K.S.R College of Education
Bachelor of Arts - Computer Applications
Kongu Arts & Science College
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