Sathyasankar Muthusangu
Senior Business Analyst
Coimbatore
Summary
Perceptive Senior Business Analyst with 7 years driving successful business processes in Banking. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
18
18
years of professional experience
2003
2003
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Senior Business Analyst
HCL Technologies
12.2022 - Current
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Collaborated with stakeholders to identify business needs and data sources.
Business Analyst
State Street HCL India Private Limited
02.2016 - 12.2022
- Playing a vital role in managing various activities of the project like requirement elicitation, analyzing the information gathered, documenting the functional or business requirements, BRD, FRD, Solution Scope Documents, Interface Analysis
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Act center point of contact for all project activities liaising with delivery managers
- Act as a SME, providing integrated business/technical solutions to develop products in order to cater the business, operational & market needs
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Increased project visibility by creating comprehensive dashboard for real-time status updates, improving stakeholder communication.
- Collaborated with IT to develop business intelligence tools, enhancing quality of data-driven decision-making.
- Gained insights during designing ideas in relation to technical upgradation, coordinating with development team during development & post development maintenance as point of contact for business domain
- Experience in mapping business requirements & designing customized solutions with strong analytical skills & capabilities to analyze business practices and define optimal procedures
- Prioritization of requirements using MOSCOW and Business Value methods followed by documenting as BRD, FRD, Change Request
- Performed quality assurance (functional testing) and user acceptance testing (UAT) facilitating on-time & acclaimed “Go-Live” of the application
Team Leader
Australia and New Zealand Banking Group Limited
10.2010 - 01.2016
- Handled a team of 25+ members and was responsible for settling allocated gold rates with Bank of England (BOE)
- Accountable for settling various treasury products including cash delivery for bonds, FX, Collateral Settlements in addition to Money Market Cash Settlements through MUREX
- Additionally, handled settlement for precious metals such as XAU, XAG, XPD & XPT through JPM eBTS (unallocated) for various delivery locations like LOCO LONDON and LOCO ZURICH
- Was a team member in handling User Acceptance Testing (UAT) for India Build Project MUREX; involved in the preparation of user test cases, reporting bugs and status of User Acceptance Testing to the Senior Leadership
- Responsible for preparing stakeholder report for MUREX testing in line with the OMO project protocols
- Handle the settlement of European Midterm Note (EMTN), US Commercial Papers (USCP) and European Commercial Papers (ECP)
Senior Officer
Scope International Pvt Ltd
11.2008 - 08.2010
- Was the team member supporting the UAT of T24 migration from Globus application across HK PVB; supported migration from SAA application to SC Star
- Was a team member handling Bank Master Migration for HK supporting migration from Wholesale Banking to Consumer Banking
- Astutely handled the preparation and verification of SWIFT messages such MT103, 202 and 199; processed inward remittance, CHATS, MEPS and Foreign Exchange Booked Tickets
- Ensure the timely execution of all transactions within the agreed timelines and accuracy as specified in the SLA, Contact Centre or internally within any unit
Intelenet Global Services Pvt Ltd
04.2007 - 11.2008
- Client: Barclays Wealth Management
- Responsible for preparing to verify and releasing SWIFT messages
- Handle the preparation of SWIFT messages such as MT103, 202 and processed CHAPS & SEPA payments
- Responsible for reprocessing and triaging of payments
Education
MBA - Marketing Management And Research
V.H.N.S.N College
Virudhunagar04-2002
Skills
- Business Analysis
- Requirement Elicitation
- Gap Analysis
- Agile methodologies
- Stakeholder communication
- Software development lifecycle
- Consulting
- Wireframing
- Team Management
Certification
CBAP Trained - Business Analysis Certified Professional, 08/01/22, TrainSmart Academy
Additional Details - References
Available on request
Personal Information
- Passport Number: N5038035
- Date of Birth: 07/14/78
Timeline
Senior Business Analyst
HCL Technologies
12.2022 - Current
Business Analyst
State Street HCL India Private Limited
02.2016 - 12.2022
Team Leader
Australia and New Zealand Banking Group Limited
10.2010 - 01.2016
Senior Officer
Scope International Pvt Ltd
11.2008 - 08.2010
Intelenet Global Services Pvt Ltd
04.2007 - 11.2008
MBA - Marketing Management And Research
V.H.N.S.N College
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