Saul Santos
Murfreesboro
Summary
My name is Saul Santos and I have a strong desire to learn and support HVAC technicians in delivering top-quality service. I am Skilled in effective communication, building rapport with clients and colleagues, and fostering a collaborative work environment. I am Eager to contribute to a dynamic team by combining technical curiosity with excellent interpersonal abilities to ensure customer satisfaction and operational success. Overall, I want to be able to get experience to become an HVAC tech myself!
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Restaurant Waiter
IHOP
Murfreesboro
02.2021 - Current
- Assisted in training new staff on service protocols and menu items.
- Handled customer inquiries and resolved minor issues effectively.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Resolved customer complaints in a polite manner according to company policy.
- Greeted customers, provided menus and answered questions about menu items.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Epa 608 Universal - HVAC
Tennessee College of Applied Technology
Murfreesboro, TN 01.2025 - 08.2025
Rockvale High School
Murfreesboro, TNSkills
- Team collaboration
- HVAC installation
- Customer service
- HVAC systems
- Equipment maintenance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- EPA 608 Type Universal
- Recovery and Evacuation certification
- Brazing and Soldering Certification
Affiliations
- Regularly Maintain Ac Systems in local neighborhoods
References
References available upon request.
Timeline
Epa 608 Universal - HVAC
Tennessee College of Applied Technology
01.2025 - 08.2025
Restaurant Waiter
IHOP
02.2021 - Current
Rockvale High School
Similar Profiles
Julissa Valencia-CarrilloJulissa Valencia-Carrillo
Lead Server at IHOPLead Server at IHOP
Amanda SuchAmanda Such
Shift Leader at IHOPShift Leader at IHOP
Janeth MachadoJaneth Machado
Server Shift Leader at IHOPServer Shift Leader at IHOP
Laine SellersLaine Sellers
Dishwasher at IHOPDishwasher at IHOP
Ajunna Volious, MSN, APRN, FNP-CAjunna Volious, MSN, APRN, FNP-C
Family Nurse Practitioner Student at Highland Family MedicineFamily Nurse Practitioner Student at Highland Family Medicine