Eric Ambrose
Knoxville
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
21
21
years of professional experience
Work History
Knoxville Sales Manager
Safe Haven Security
01.2024 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Prepared sales presentations for clients showing success and credibility of products.
- Communicated product quality and market comparisons by creating sales presentations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Built relationships with customers and community to establish long-term business growth.
Home Healthcare
Quality Private Healthcare
01.2021 - 01.2024
- Home Healthcare
- Collaborated with healthcare providers to drive continuity of care.
- Developed and maintained productive working relationships with healthcare providers.
- Delivered at-home direct support to clients with developmental disabilities.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Performed general housekeeping and cleaning tasks
Management of Housekeeping
Springhill Suites
01.2017 - 01.2020
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
Labor Worker Foreman
Grass Masters
01.2005 - 01.2017
- Office Management
- Labor Worker Foreman
- Gathered and disposed of worksite debris to remove safety hazards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Inspected completed work to verify quality standards and compliance with criteria.
- Reviewed project details to specify correct materials and equipment for job sites.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Developed and maintained positive relationships with clients.
- Inspected equipment and tools used for safe operation.
- Sourced suppliers and purchased necessary materials for work.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
Education
High School -
Bearden High School
Knoxville, TN01.2003
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Pellissippi State Community College
Knoxville, TN01.2006
Skills
- Management and Leadership
- Customer Service
- Office Administration
- Problem Solving
- Sales Presentation
- Sales Team Training
- Sales Operations
- Goals and Performance
- Relationship Building
- Direct Sales
- Employee Motivation
- Contact Follow-up
- Positive and Upbeat
Accomplishments
- Promoted from labor worker to foreman.
- Promoted from foreman to management.
- Promoted from front desk associate to manager of housekeeping
- Sales manager for Knoxville and surrounding areas
Timeline
Knoxville Sales Manager
Safe Haven Security
01.2024 - Current
Home Healthcare
Quality Private Healthcare
01.2021 - 01.2024
Management of Housekeeping
Springhill Suites
01.2017 - 01.2020
Labor Worker Foreman
Grass Masters
01.2005 - 01.2017
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Pellissippi State Community College
High School -
Bearden High School
Professional summary
Polite and professional with exceptional communication skills. Skilled in front desk management. Respond to customer issues promptly to build strong professional relationships. Adept to provide detailed and correct information to inquire about customers. Displays poised and eloquent demeanor to convey positive company image. Enjoy customer engagement, driving sales and motivating teams.