Savannah Flanagan
Nashville
Summary
Optical professional prepared to bring strong attention to detail and customer service skills to new role. Background includes maintaining schedule and patient flow while completing filing and phone work to facilitate office operations. Assists with frame styling and selling glasses and contact lenses to achieve revenue goals.
Overview
4
4
years of professional experience
Work History
Optometric Technician/Apprentice Optician
AEG Vision
04.2023 - Current
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Operated and maintained lensometers, auto-refractors, and visual field analyzers for patient testing.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
Assistant Manager
Sunglass Hut
10.2021 - 04.2023
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Balanced multiple tasks simultaneously, prioritizing responsibilities within a fast-paced retail environment.
- Engaged directly with customers to offer assistance and resolve complaints.
Key Holder
Kay Jewelers
05.2021 - 10.2021
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses.
- Educated customers about proper care and maintenance practices for their jewelry purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Trained new team members on store procedures, policies, and sales techniques for consistent performance.
Education
Bachelor of Science - Advertising
Middle Tennessee State University
Murfreesboro, TN05.2020
Skills
- Appointment scheduling
- Visual field testing
- Retinal photography
- Adjusting eyewear
- Optical dispensing
- Optical measurements
Timeline
Optometric Technician/Apprentice Optician
AEG Vision
04.2023 - Current
Assistant Manager
Sunglass Hut
10.2021 - 04.2023
Key Holder
Kay Jewelers
05.2021 - 10.2021
Bachelor of Science - Advertising
Middle Tennessee State University
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